They sent me a new primer alert thingy, all I had to do was ask.
I have a spare parts kit for my 650, and had one also for the square deal I
used to have, I replace parts as needed, springs and plastic things that I
consider wear and tear. I wait until I need several replenishments for the
spare parts kit before I put in a call.
Through 5 or 6 years of loading 45 on the square deal I broke a handful of
the link arms, one handle, and developed a crack in the main frame. Dillon
sent a return shipping label for the whole press. I made small scribe
markings on all the main parts, they sent me back a brand new press other
than the tool head and dies.
At that same time I upgraded to a 650 and was able to sell the square deal
as like new condition.
I have nothing but good things to say about Dillon
On Mon, Mar 11, 2019, 7:31 PM Laurie Kraynick <lauriekraynick@xxxxxxxxx>
wrote:
True dat… I had to pay for a new primer alert thingy for my 550.
*From:* hsa-bounce@xxxxxxxxxxxxx [mailto:hsa-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Rob Boudrie
*Sent:* Monday, March 11, 2019 7:08 PM
*To:* hsa@xxxxxxxxxxxxx; Erich Thalheimer
*Subject:* [hsa] Re: Blue to the rescue
good in your case, but Dillon has cancelled lifetime warrantys on
electronic products bought with that representation in place. If such a
product fails, it is replaced with one without the lifetime warranty.
On 3/11/2019 4:38 PM, Erich Thalheimer wrote:
Well, I must say I’m disappointed in Dillon Precision. It took them a
whole 2 working days to send me my free parts to get my 650 back up and
running – along with the other free parts they sent me just because I asked
for them. Did they offer to hand deliver the parts and install them for
me? No. Did they offer to send me any X-rated photos of their Blue Press
cover model? No.
Jeez, Mike Dillon would be turning over in his grave. ;-)
*Erich Thalheimer*
*INCE Board Certified Acoustical Engineer*
27 Peterson Road, Natick, MA 01760
H: (508) 651-9772
C: (617) 785-8249
Thalheimer@xxxxxxx
www.ErichThalheimer.com
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