[gps-talkusers] Re: [gps-talkusers]
- From: Vicky Collins <v-collins@xxxxxxxxxxxxx>
- To: gps-talkusers@xxxxxxxxxxxxx
- Date: Fri, 22 Oct 2010 12:43:09 -0400
As sad as these business things can sometimes be, I really can understand how
GW couldn't say anything about this until the plans had been finalized. And,
although I can't claim to know what all went on with this issue, sounds as if
GW are losing out here as well, and I just hope it doesn't result in any
employee job losses in the process.
As for myself, I'll hold onto my Hims products for a bit, at least until more
information is available. I just a few weeks ago purchased the Braille Sense
OnHand with the Sense NAV, got a real good deal from Sendero, but also was
thinking a lot about that nationwide support and repair service by GW Micro
when I made my purchase. Thus, I do understand how you must feel here,
although I'm not likely to make such a quick and arbitrary decision as you
myself, even if I should wind up selling my Sense products at a later date.
----- Original Message -----
From: Keith Bucher <kbucher@xxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx>, <David.Tanner@xxxxxxxxxxx>, <by
[gps-talkusers] AConcernedSenseNavCustomer"@freelists.org>
Date: Friday, Oct 22, 2010 11:47:59
Subject: [gps-talkusers]
>
>
> That's exactly what I did. I called GW Micro but no one was there
> who had the authority to give me a RMA number, so I told Lois to
> tell Dan and Doug I was mailing it Monday, and if they refuse it,
> the credit card company can deal with it when I dispute the charge.
> Message-Id: <15470918317942@xxxxxxxxxxxxxxxxxx>
>
>
> Keith
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