[GeoStL] Re: garmin GPS repair

  • From: James Shilt <webscouter@xxxxxxxxx>
  • To: geocaching@xxxxxxxxxxxxx
  • Date: Mon, 02 May 2005 16:06:45 -0500

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Hi Digger,

I would send the unit in with a note stating that you know this to be a common problem with the Etrex line. I don't know of anyone who has had a preapproved free repair on a unit that is out of warranty. I know when I dropped off my unit at Garmin they said it would be a flat rate repair but when I went to pick it up there was no charge. You can also send it in and request an estimate on the repair with a note about the known issue. Then when they call with an estimate if they quote you the 79 dollars you can decline the repair.

Edwin Biesemeyer wrote:

Saturday, as we approached the final find at 101, my Garmin Etrex Mariner went haywire. Three vertical lines of varying width appeared on the screen obscuring the view. I e-mailed Garmin Support about it and they say they will repair it for a minimum of $79. I keep seeing where people here are getting their units repaired or replaced for free. How is everyone going about getting this done for free. First of all I don't work now as I am a full-time student. Second If I gotta pay that much to get the thing repaired I'll just throw it away and forget about Geocaching till I can afford a new one at which time I will definitely look into a 60cs. I really don't want to forget about it when Spring has sprung and Summer is well on its way.
-Digger Odell


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