While doing some work for my taxation course my Sheaffer Seal MP basically came apart. The metal tip which retracts and then extends out of the barrel fell out and the lead refuses to feed. I know I will in all likelihood have to send it to Sheaffer for repair, but I am concerned that they will keep the MP send me either an equivalent replacement or a refund. Neither of which thrills me. If I were to tell them to ship it back to me would they? Or should I just circumvent the process and ask if someone from the repair community has experience in this area and can help me. I have the full set (FP, RB, BP and MP) and I am adamant about keeping the set intact! Thanks in advance, - Dan D. **************It's only a deal if it's where you want to go. Find your travel deal here. (http://information.travel.aol.com/deals?ncid=aoltrv00050000000047)