I don't know about everyone else, but the installation of virus scan software is usually done by field service on our systems when they are first commissioned and I can't remember a time when we were notified there was license period on the software. It would be nice to have the time to become "familiar" with the manual (as well as the 14,000 other manuals) but that is why we had Field Service install the software. I would bet real money they were also unaware of the expiration period. Our site resident never felt the need to buy new licenses. I wonder if we owe the virus scan people past license fees on the years we didn't pay? I am sure they would want their due if they became aware of the situation... Finally, I wonder if there are any other surprises waiting to be discovered in the magical land of IA buyout software? CDL -----Original Message----- From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On Behalf Of Schwarz, Bob Sent: Thursday, April 29, 2010 8:13 AM To: foxboro@xxxxxxxxxxxxx Subject: Re: [foxboro] Virus protection Jack and list, There are McAfee documents with the latest of B0700DQ (8.7), B0700DB (8.5) that describe how to setup performance of the McAfee software as well as what is requried of the end user of the McAfee software. Each PC ships with a 1 year license. All users of the Virus Scan software should be familure with the proper manual that describes the setup and how to enable excludes and CPU usage on scans. -----Original Message----- From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On Behalf Of Jack.Easley@xxxxxxxxxxxx Sent: Wednesday, April 28, 2010 5:19 PM To: foxboro@xxxxxxxxxxxxx Subject: Re: [foxboro] Virus protection Yes, I think a lot of Foxboro customers are going to be surprised by this one. I was unaware we were running unlicensed versions of McAfee until recently. I'm sure the original install by Foxboro was legal, but these licenses have probably long expired. As you said, I assumed this was the same as everything else in the past from Foxboro. McAfee requires annual license fees. If you were a home customer, your software would probably stop working, but apparently it does not for this Enterprise version. Apparently licensing for McAfee VirusScan Enterprise uses the honor system, but all of company's ethics policies require us to honor this. When I attempted to upgrade our defunct McAfee VirusScan 8.0i recently with McAfee VirusScan 8.7i, I was told by a McAfee agent that Invensys/Foxboro has not renewed a license since 2001 and my software was not currently licensed, so I could not upgrade it. I had to buy completely new software, instead of a cheaper upgrade. And yes, all versions of McAfee do require annual license renewals unless you specifically buy 2-3-4 year licenses if you want to stay legal. Alex...maybe you (or someone you know) can better inform us of the hard facts concerning Foxboro McAfee licensing and the exact details as to the customer's responsibility for it after the box is delivered. I'm hoping I'm wrong about everything above (in which case I apologize in advance) and Foxboro has some super-duper McAfee license that never expires. Foxboro also needs to at least make this fact known to their customers when they install new equipment, if not when they sell it. Concerning the Symantec Backup Exec license issue, I hope it is required only if you want to receive Symantec hardware updates such that you might be able to use their "Restore Anyware" function for dissimilar hard-ware restores. (Never had any luck with that anyway, but I do love Symantec Backup Exec) That's my stand on Symantec until proven otherwise. Jack Easley Sr. I&C Technician Luminant Power, Martin Lake Plant Phone 903.836.6273 jack.easley@xxxxxxxxxxxx -----Original Message----- From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On Behalf Of stan Sent: Wednesday, April 28, 2010 2:27 PM To: Foxboro List Subject: [foxboro] Virus protection WE have been informed by our Foxboro sales rep that we need to sign up for support contracts with McAfee, and Synaptic to get updated copies of their software on our Foxboro machines. I was under the impression that this software had to be blessed by Foxboro for installing on IA machines. This would make co-ordinating the new vendor releases of software with Foxboro problematic in my opinion. I had assumed that this would be covered by our Foxboro support contract. What has been other peoples experience here? Has anyone established separate support contracts with either of these vendors? If so, how does this co-ordination work for you? 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