Re: [foxboro] Virus protection

  • From: "CDL" <cleddon@xxxxxxx>
  • To: <foxboro@xxxxxxxxxxxxx>
  • Date: Thu, 29 Apr 2010 08:43:38 -0400

I don't know about everyone else, but the installation of virus scan
software is usually done by field service on our systems when they are first
commissioned and I can't remember a time when we were notified there was
license period on the software. It would be nice to have the time to become
"familiar" with the manual (as well as the 14,000 other manuals) but that is
why we had Field Service install the software. I would bet real money they
were also unaware of the expiration period.  Our site resident never felt
the need to buy new licenses.

I wonder if we owe the virus scan people past license fees on the years we
didn't pay?  I am sure they would want their due if they became aware of the
situation...

Finally, I wonder if there are any other surprises waiting to be discovered
in the magical land of IA buyout software?

CDL

-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On
Behalf Of Schwarz, Bob
Sent: Thursday, April 29, 2010 8:13 AM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Virus protection

Jack and list,

There are McAfee documents with the latest of B0700DQ (8.7), B0700DB (8.5)
that describe how to setup performance of the McAfee software as well as
what is requried of the end user of the McAfee software. Each PC ships with
a 1 year license. 

All users of the Virus Scan software should be familure with the proper
manual that describes the setup and how to enable excludes and CPU usage on
scans. 

-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] On
Behalf Of Jack.Easley@xxxxxxxxxxxx
Sent: Wednesday, April 28, 2010 5:19 PM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Virus protection

Yes, I think a lot of Foxboro customers are going to be surprised by
this one. I was unaware we were running unlicensed versions of McAfee
until recently. I'm sure the original install by Foxboro was legal, but
these licenses have probably long expired. As you said, I assumed this
was the same as everything else in the past from Foxboro.

McAfee requires annual license fees. If you were a home customer, your
software would probably stop working, but apparently it does not for
this Enterprise version. Apparently licensing for McAfee VirusScan
Enterprise uses the honor system, but all of company's ethics policies
require us to honor this.

When I attempted to upgrade our defunct McAfee VirusScan 8.0i recently
with McAfee VirusScan 8.7i, I was told by a McAfee agent that
Invensys/Foxboro has not renewed a license since 2001 and my software
was not currently licensed, so I could not upgrade it. I had to buy
completely new software, instead of a cheaper upgrade. And yes, all
versions of McAfee do require annual license renewals unless you
specifically buy 2-3-4 year licenses if you want to stay legal.

Alex...maybe you (or someone you know) can better inform us of the hard
facts concerning Foxboro McAfee licensing and the exact details as to
the customer's responsibility for it after the box is delivered. I'm
hoping I'm wrong about everything above (in which case I apologize in
advance) and Foxboro has some super-duper McAfee license that never
expires. Foxboro also needs to at least make this fact known to their
customers when they install new equipment, if not when they sell it.

Concerning the Symantec Backup Exec license issue, I hope it is required
only if you want to receive Symantec hardware updates such that you
might be able to use their "Restore Anyware" function for dissimilar
hard-ware restores. (Never had any luck with that anyway, but I do love
Symantec Backup Exec) That's my stand on Symantec until proven
otherwise.

Jack Easley
Sr. I&C Technician
Luminant Power, Martin Lake Plant
Phone 903.836.6273
jack.easley@xxxxxxxxxxxx 


-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx]
On Behalf Of stan
Sent: Wednesday, April 28, 2010 2:27 PM
To: Foxboro List
Subject: [foxboro] Virus protection

WE have been informed by our Foxboro sales rep that we need to sign up
for
support contracts with McAfee, and Synaptic to get updated copies of
their
software on our Foxboro machines.

I was under the impression that this software had to be blessed by
Foxboro
for installing on IA machines. This would make co-ordinating the new
vendor
releases of software with Foxboro problematic in my opinion. I had
assumed
that this would be covered by our Foxboro  support contract.

What has been other peoples experience here? Has anyone established
separate support contracts with either of these vendors? If so, how does
this co-ordination work for you?



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_______________________________________________________________________
This mailing list is neither sponsored nor endorsed by Invensys Process
Systems (formerly The Foxboro Company). Use the info you obtain here at
your own risks. Read http://www.thecassandraproject.org/disclaimer.html
 
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