RE: User not showing up in GAL in Outlook

  • From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 27 Feb 2005 17:38:43 -0500

Mike,
Since you are seeing the problem with Outlook 2002 as well, I don't
think this a OAB problem. Have you tried restarting the System Attendant
in the server that holds the RUS? 


Regards,

Raj




-----Original Message-----
From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx] 
Sent: Sunday, February 27, 2005 5:32 PM
To: [ExchangeList]
Subject: [exchangelist] RE: User not showing up in GAL in Outlook

http://www.MSExchange.org/

Hi,

> What version of Outlook are you running ?

Outlook 2003.  Also tried Outlook 2002.  Exchange 2003 Enterprise.

Mike

> -----Original Message-----
> From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> Sent: Sunday, February 27, 2005 3:38 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: User not showing up in GAL in Outlook
>
> http://www.MSExchange.org/
>
> Hi,
>
> > Does the user have the email addresses stamped ?
>
> Not sure if I understood the question, but if the question is whether 
> the "Email Addresses"  tab on the AD profile for that user is showing 
> the SMTP address, and it is selected as the primary (bolded), then the

> answer is yes.
>
> best regards
> Mike
>
> > -----Original Message-----
> > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > Sent: Sunday, February 27, 2005 1:06 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] User not showing up in GAL in Outlook
> >
> > http://www.MSExchange.org/
> >
> > Hi all,
> >
> > I have a strange one:  on an Exchange server with a couple of 
> > hundred users, one user just won't show up in the GAL (Global
Address List).
> > I have checked the user and he is unchecked for "Hide from Address
> Lists".
> > he is enabled and as far as I can tell he is configured the same as 
> > all the others.  Receiving and sending email just fine.  And on the 
> > server itself, in the ESM 2003, under "Recipients" and "All Global 
> > Address Lists" and "Default Global Address List", when I do a 
> > "Preview" of the Default GAL, he is there!  But Outlook users 
> > canbnot see him.  I have also re-run the RUS (Recipennt Update 
> > Service) a couple of times and waited at least 48 hours because some

> > of these lists get built once per day ...
> > still no luck!
> >
> > Any suggestions where I should check as to why this user is not 
> > showing up in the Outlook GAL?
> >
> > best regards
> > Mike
> >
> >
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> No.1 ISA Server Resource Site: http://www.isaserver.org Windows 
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> Security Resource Site: http://www.windowsecurity.com/ Network 
> Security Library: http://www.secinf.net/ Windows 2000/NT Fax 
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Resource Site: http://www.windowsecurity.com/ Network Security Library:
http://www.secinf.net/ Windows 2000/NT Fax Solutions:
http://www.ntfaxfaq.com
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