RE: User not showing up in GAL in Outlook

  • From: "A. M. Salim" <msalim@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 27 Feb 2005 23:52:04 -0500 (EST)

Hi Raj,

> I suggest you remove all the exchange attributes for that user, and add
> him back to the system again. When you remove all attributes, he will be
> disconnected from the mailbox. However, when you add him back to the
> system you can connect him to the same mailbox again. I think the
> problem is only with this one object.

I went to do as you suggested and the process gives a lot of warnings
about potential loss of data, contact Microsoft PSS if you want to
proceed, etc.  Sounds drastic!  Is there any further info on this process
of "removing attributes"?  Will removing one ueser's attributes cause loss
of data for any other user(s)?  the warnings seem to imply that this will
indeed happen.

best regards
Mike

> -----Original Message-----
> From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> Sent: Sunday, February 27, 2005 8:59 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: User not showing up in GAL in Outlook
>
> http://www.MSExchange.org/
>
> Hi Raj,
>
> > Yes usually it takes a while for the updates to show up. Wait for
> > about an hour and see if it does it. Also, try creating a new test
> > user and see if that shows up in the GAL.
>
> Still no luck, 2-3 hours later.  I also added a test user in the same
> OU, and he showed up in the GAL right away (MickyMouse@).
>
> Mike
>
> > -----Original Message-----
> > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > Sent: Sunday, February 27, 2005 6:36 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: User not showing up in GAL in Outlook
> >
> > http://www.MSExchange.org/
> >
> > Hi,
> >
> > > Yes, I used have similar problems with Exchange 2000, and restarting
>
> > > the SA used to fix it. However, remember restarting the SA will take
>
> > > down all your Exchange services on that server.
> >
> > I resttarted the SA and related servicesno luck yet.  Is there a delay
>
> > before the GAL is updated?
> >
> > Mike
> >
> > >
> > > -----Original Message-----
> > > From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> > > Sent: Sunday, February 27, 2005 5:52 PM
> > > To: [ExchangeList]
> > > Subject: [exchangelist] RE: User not showing up in GAL in Outlook
> > >
> > > http://www.MSExchange.org/
> > >
> > > Hi,
> > >
> > > > Since you are seeing the problem with Outlook 2002 as well, I
> > > > don't think this a OAB problem. Have you tried restarting the
> > > > System Attendant in the server that holds the RUS?
> > >
> > > no, I have not tried restarting ths SA.  Would that affect the GAL?
> > >
> > > best regards
> > > Mike
> > >
> > >
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> Network Software Directory: http://www.serverfiles.com
> No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security
> Resource Site: http://www.windowsecurity.com/ Network Security Library:
> http://www.secinf.net/ Windows 2000/NT Fax Solutions:
> http://www.ntfaxfaq.com
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> ------------------------------------------------------
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> No.1 ISA Server Resource Site: http://www.isaserver.org
> Windows Security Resource Site: http://www.windowsecurity.com/
> Network Security Library: http://www.secinf.net/
> Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
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