RE: User not showing up in GAL in Outlook

  • From: "A. M. Salim" <msalim@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Sun, 27 Feb 2005 15:38:24 -0500 (EST)

Hi,

> Does the user have the email addresses stamped ?

Not sure if I understood the question, but if the question is whether the
"Email Addresses"  tab on the AD profile for that user is showing the SMTP
address, and it is selected as the primary (bolded), then the answer is
yes.

best regards
Mike

> -----Original Message-----
> From: A. M. Salim [mailto:msalim@xxxxxxxxxxxx]
> Sent: Sunday, February 27, 2005 1:06 PM
> To: [ExchangeList]
> Subject: [exchangelist] User not showing up in GAL in Outlook
>
> http://www.MSExchange.org/
>
> Hi all,
>
> I have a strange one:  on an Exchange server with a couple of hundred
> users, one user just won't show up in the GAL (Global Address List).  I
> have checked the user and he is unchecked for "Hide from Address Lists".
> he is enabled and as far as I can tell he is configured the same as all
> the others.  Receiving and sending email just fine.  And on the server
> itself, in the ESM 2003, under "Recipients" and "All Global Address
> Lists" and "Default Global Address List", when I do a "Preview" of the
> Default GAL, he is there!  But Outlook users canbnot see him.  I have
> also re-run the RUS (Recipennt Update Service) a couple of times and
> waited at least 48 hours because some of these lists get built once per
> day ...
> still no luck!
>
> Any suggestions where I should check as to why this user is not showing
> up in the Outlook GAL?
>
> best regards
> Mike
>
>
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