Ottawa Canada The cost of toll-free support has to be built into the [product making it ever more expensive. Most blind people I know have unlimited domestic long distance so toll charges are less of an issue nowadays. You can also obtain tech support buy e-mail or even postal mail so even the destitute are not forgotten. Brian Brian K. Lingard E-mail: b.lingard@xxxxxxxxxxxx Tel: +1 (613) 247-0665 Mobile: +1 (613) 725-6602 New York, NY Tel: +1 (646) 797-2862 FAX: +1 (613) 247-9998 Skype: ve3yiab2ji15 This message composed using J-Say and Dragon Naturally Speaking. From: Duxuser-bounce@xxxxxxxxxxxxx [mailto:Duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of ajuwon Sent: Monday, May 07, 2012 8:57 PM To: Duxuser@xxxxxxxxxxxxx Subject: [Duxuser] Re: Braille Bookmaker and Duxbury Issues Wouldn't it also be magnanimous if these monopolies have a toll-free number, or if they infrequently provide updates and take their time to conduct research that will benefit low-income consumers? * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to duxuser-request@xxxxxxxxxxxxx . You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting www.freelists.org . The list archive * is also located there. * Duxbury Systems' web site is www.duxburysystems.com * * *