Thanx george Is it just me or is the paper feed really so bad and unreliable? Heve you used one of them? Andre -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 07 September 2010 12:32 PM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Portathiel again!! Hi Andre, Do you have anyone to hand who can remove the top cover? It's relatively simple to do with just a couple of screws at the rear. Inside towards the front, there will be two rubber rollers. Given the likely age of the machine, my best guess is that you will find the rubber on one or both of these feed rollers has disintegrated. On the other hand, it could simply be that some paper has somehow become lodged in the embosser. Unfortunately I don't know who is currently servicing and repairing Thiel embossers in the States these days - they are/were manufactured by O.N/C.E. in Spain. George. -----Original Message----- From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Andre van Deventer Sent: 07 September 2010 11:13 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Portathiel again!! Hi all I recently asked for some info regarding the portathiel and duxbury. Thanks for everyone who responded. But it seems that my needs are actually more basic at this stage ... I can't even get this printer to feed paper properly. It keeps pulling the paper askew each time. Is there something I don't understand here? I have worked with a few printers but this is probably the worst paper feed mechanism I have ever seen!! Andre * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *