I suddenly experienced a new problem (see below): Duxbury doesn't seem to give a "hand shake" to my Juliet embosser anymore, although the embosser itself works with test patterns in the service menus. I asked a guy who works at the facility where I live (on Sunday and Monday evenings), to investigate the situation, and try another embosser I have, to see whether the problem lies with the embosser or with Duxbury. I'm using DBT 10.7; I can't afford upgrades. I was able to emboss files without fail until tonight, when that function suddenly stopped. Anyone else had this issue, where the embosser works with test patterns and menus, but doesn't respond to commands given from Word or Duxbury? See more details below. I hope switching to my other embosser will indeed provide a solution. Thanks for your insights. Douglas Richard Dexheimer Chief of Braille Productions Born-Again Productions The Friedman Place, Apt.308 5527 N. Maplewood Ave. Chicago, IL 60625 773-901-7306 cell 913-244-0612 drichardd@xxxxxxxxxxxxx Douglas Richard Dexheimer Chief of Braille Productions Born-Again Productions The Friedman Place, Apt.308 5527 N. Maplewood Ave. Chicago, IL 60625 773-901-7306 cell 913-244-0612 drichardd@xxxxxxxxxxxxx ----- Original Message ----- From: Douglas Richard Dexheimer To: Paul Kushiner Sent: Saturday, November 17, 2012 10:34 PM Subject: embossing problem Tonight I started to notice a problem when trying to emboss a file using Duxbury and my Juliet embosser. Whenever I type the emboss command on my computer, the file emboss dialog immediately goes away and the main window returns, and the embosser remains dormant and unresponsive. I tried reloading paper, resetting the embosser, changing or verifying embosser setup from the Duxbury file, etc., but to no avail. I went through a user guide and tried out some print tests, and the embosser brailled out the selected tests or patterns found in service menu selections--dot patterns, graphics, etc. The embosser itself works with those functions, but it has suddenly stopped responding to a command given from the Duxbury file. I wonder if sometime you can stop by and see what's going on with the embosser when I try to emboss a document from DBT, or maybe switch me over to another embosser I have, to see if the problem is with the embosser. If the other embosser works, then the one that's currently plugged in has a malfunction. If the one we try doesn't work either, then there's a problem with the Duxbury software or something. I look forward to your help ASAP. Thanks. Douglas Richard Dexheimer Chief of Braille Productions Born-Again Productions The Friedman Place, Apt.308 5527 N. Maplewood Ave. Chicago, IL 60625 773-901-7306 cell 913-244-0612 drichardd@xxxxxxxxxxxxx
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Juliet Embosser User Guide.doc
Description: MS-Word document
