[duxuser] Re: Can't emboss
- From: Ray Campbell <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
- To: "duxuser@xxxxxxxxxxxxx" <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 21 Sep 2010 14:03:07 +0000
Hi Tessa:
Couple thoughts:
1. Is the USB cable from the Juliet connected to the same port it was when you
set up the connection, as far as you can remember? Some of these devices
aren't true USB Plug and Play, so, it is very important to keep them connected
to the same USB port once they are set up.
2. Did you check the Duxbury Global Embosser settings to make sure they are
still set up for the Juliet Pro?
If you need some help with this, give me a call here at the Adaptive Tech Help
Desk and I can work on this with you.
Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL 60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.chicagolighthouse.org
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