Tessa,For starters, try resetting the router. Just disconnect the power cable, wait 30 seconds, and plug it back in. Often, that will fix the problem. If it doesn't, you'll have to start checking settings, and at that point, you might want to call Duxbury Tech Support.
Steve----- Original Message ----- From: "Tessa" <puppycat@xxxxxxxxxxx>
To: <duxuser@xxxxxxxxxxxxx> Sent: Monday, September 20, 2010 23:06 Subject: [duxuser] Can't emboss
Hi:I seem to be having some difficulty getting my juliet pro to emboss. I don't use it often so perhaps I'm missing something. It's using the usb connectionwhich is through a router, which has worked in the past. I have the document translated, I'm using 8 by 11 inch paper, have thejuliet turned on and done the paper positioning test. So when I hit emboss,nothing happens, no error messages or anything to give me a hint as to why it won't work. It has in the past, I just can't see why it won't now. Any thoughts, steps I might be missing? Thanks Tessa My groups blind gardener blind-gardener-subscribe@xxxxxxxxxxxxxxx writing blind writingblind-subscribe@xxxxxxxxxxxxxxx sightlines sightlines-subscribe@xxxxxxxxxxxxxxx * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *
* * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxuser-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *