Hello all, contrary to what I wrote last week, SR1 has not solved the "slow display problem" on the computer where 10.5 was working fine prior to the installation of the original 10.6. I mean that the improvement is not as significant as it had first appeared. So it seems that installing 10.6 has, on that particular computer, generated a problem that affects both versions. I've got no idea of WHAT the DBT installation program modifies, apart from ading keys in the registry, but could it be that a dll or a system file has been replaced during the installation process ? If the answer is yes, would it be possible to have a list of those files so as to compare them with those present on other computers ? Best regards Yves ----- Message d'origine ----- De : Peter Sullivan À : duxhelp@xxxxxxxxxxxxx Envoyé : mardi 6 février 2007 15:45 Objet : [duxhelp] Re: Slow display with 10.5 and 10.6 Hello Yves, This is indeed good news. DBT is a bit of a slow responder while editing. We're working on a new editor, and so hope to improve this dramatically at some point. Unfortunately, DBT 10.6 will be incrementally slower than some earlier versions, if for no other reason than that it records information used to Undo each keystroke as you type. In other words, DBT 10.6 is in some sense doing twice the work that DBT 10.5 was doing. Best Regards, Peter -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Yves DUNAND Sent: Tuesday, February 06, 2007 6:54 AM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Re: Slow display with 10.5 and 10.6 Hello Peter and all, I am replying on the list to your latest e-mail concerning the "slow-display" problem as it may be of some interst to others. On the computer where the installation of 10.6 had afected the behavior of 10.5, upgrading to SR1 has indeed mostly solved the probelm. Display is not quite as immediate as it was previously, but it no longer "freezes" before showing the word that's being written. We'll install SR1 on other computers running on Windows 2000 where we have encountered that problem ssystematically since 10.5 and will let you know if there is any improvement on those, too. I'll get back to you in private about yet another problem of activation àf 10.6. Best regards Yves ----- Message d'origine ----- De : Peter Sullivan <mailto:peter@xxxxxxxxxx> À : 'Yves DUNAND' <mailto:ydunand@xxxxxxx> Envoyé : jeudi 1 février 2007 18:32 Objet : RE: [duxhelp] Re: Slow display with 10.5 and 10.6 Hello Yves, Reinstalling DBT is normally quite simple; I didn't mean to suggest otherwise. However, DBT will allow itself to be activated for 45 days only the first time it is installed. If you mean to reset that too, then I suppose that you might be able to do it by reformatting the hard drive. When things do go wrong with installation and removal, it is best to check on a case-by-case basis what can be done to get things back in working order. I don't like to give out general rules for the simple reason that I don't have any general rules myself. We do believe that we know what has been the proximate cause of the slow display problem. However, the only solution, if we are correct, is to upgrade to DBT 10.6. I don't know why installing DBT 10.6 would affect DBT 10.5 in any way. There is no connection between the two as far as I can understand, and I've never been a firsthand witness to such a connection. However, one other customer who has reported a similar problem with DBT 10.6 also reported that DBT 10.5 started acting up at the same time, and would not behave even after both versions were removed and reinstalled. I cannot explain that observation. However, I can tell you that this customer has been satisfied with a revision that we are including in DBT 10.6 SR1. Best Regards, Peter -----Original Message----- From: Yves DUNAND [mailto:ydunand@xxxxxxx] Sent: Thursday, February 01, 2007 12:03 PM To: Peter Sullivan Subject: Re: [duxhelp] Re: Slow display with 10.5 and 10.6 Hello Peter, It seems indeed that something went wrong when we tried to install and activate 10.6 on that computer. It is precisely because we noticed that 10.5 , which was working fine until then, was affected by the "slow-display misbehavior", that we decided to deactivate and disinstall 10.6 to get back to square one. Unfortunately, in doing so, 10.5 got deactivated too and we received a DBT "Remove Code - don't delete.txt" file (se attachment). We sent it to the address you gave us and after receiving a reply sayng to try again, we got an error message which we sent back to that address. On the other hand, do you mean that if anything goes wrong during the installation of DBT, there is no way of reinstalling it, except reformating your hard disk ? Last but not least : you wrote that you are hoping to have that "slow-display" problem fixed for SR1 ; does it mean that you have some clues as to what may be causing it or as to how to minimize the risks with current versions ? Best regards Yves ----- Message d'origine ----- De : Peter Sullivan <mailto:peter@xxxxxxxxxx> À : duxhelp@xxxxxxxxxxxxx Envoyé : mercredi 31 janvier 2007 13:55 Objet : [duxhelp] Re: Slow display with 10.5 and 10.6 Yves, I am familiar with the "slow display" problem, though I've never seen it myself. Nevertheless, it has been my belief that we've fixed this for DBT 10.6 SR1. This is on of the principle reasons that I am endeavoring to get this software shipping soon. I've never known removal of DBT 10.6 to deactivate DBT 10.5. And, in truth, I'm not even sure how it could do so. The installer for DBT 10.6 does not contain any of the data that would be required to deactivate DBT 10.5. Once either DBT 10.5 or DBT 10.6 has been installed and removed, it cannot again be installed for a 45-day trial period. This precludes starting over "from scratch" in some sense. Also, if you remove either DBT 10.5 or DBT 10.6 at a time when your internet connection (or ours) is not available, then activating again after re-installation may be a problem. There should be a file placed on your desktop when this happens. You should send the file to activation@xxxxxxxxxx to have the problem resolved. However, other than these two issues, I'm not aware of any other impediment to software removal and re-installation with either version. Best Regards, Peter -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Yves DUNAND Sent: Wednesday, January 31, 2007 5:07 AM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Slow display with 10.5 and 10.6 Hello all, With 10.5 we had already been confronted with this problem of "slow display" on several of our machines running on Windows 2000. What happens is that when you start writing in a dxp or dxb file, it can take a few seconds before the text is actually displayed, which is much of a nuisance... Now, what is even mor puzzling is that the same problem occurs, after installing 10.6, on a machine where 10.5 was working fine. Besides, that machine runs on Windows 98, unlike the first ones where the problem had appeared which were running on 2000. We are really in a dead end because when deactivating 10.6 to disinstall it, 10.5 was also deactivated and cannot be reactivated. So we reinstalled 10.6 and reactivated it, but nothing changed, which is not surprising since we were not presented with any of the initial choices of a first installation. Has anybody on the list encountered the same problem of "slow display" and been able to fix it, and is there a way, when DBT has not been installed properly for some reason, to disinstall it completely to start again from scratch ? thanks in advance for any reply on these very tricky issues best regards Yves * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *