Yesterday and today have been spent attempting to cure several ills on my
IPads. Plural as I have an old iPad Mini and a new iPad 8.
The issues mostly arise from communications apps - Mail, gmail, and iMessage.
Until two weeks or so they all worked well. Then the third replacement iPad
arrived and during setup, I elected to use the automatic method. After that,
well…
I have spent considerable time with AppleCare, the net result of which has been
no improvement. None.
An example. I wish to open gmail. First I get Gmailworkplace, which I do not
want, then an announcement page all white and, at the bottom, sign in. So I
hit that and… a page called “Add account” pops up. I do not wish to add an
account and I cannot go further. I wish to send an email. Select the TO and
type the text. Push send. The FROM that has been inserted is one of two
address that were closed off years ago. In iMessages, Ican type new messages
but they are not sent and incoming messages show up on screen when they arrive,
but are not displayed in Messages. Oh yes, going to Settings and. Email
addresses that are listed are two old accounts, dormant for years. I am then
told that those addresses cannot be removed but I can go to iMessage or
FaceTime. I can do that but neither allow me to do anything. As to the
telephone, I am told to turnoff i Message and FaceTime and try again to
deregister number to remove. Huh? I do not want to remove my existing
telephone.
Now, I accept the fact that I am an old bat not well versed in computer
matters, but I have used them since Commodore64. the more improvements they
make that I will never use irritatesme. For example, I wanted to go to the old
page that listed all apps you had bought or installed. I cannot find it. I go
to the App Store and am confronted with some (excuse me) crap that I do not
want and need to click on apps at the page bottom then I get a search page but
no page for installed apps and nowhere to browse.
I shall avoid trying to get a password on Google Mail when your e-mail is not
receiving asI generally refrain from using certain words. Not too long ago, I
could talk to a person at Google. Now, unless your problem is listed, nothing.
In all events, I am turning off the iPads and iPhone right now. I need to get
away from this for a timer…
Willow