[dfaresource] Launch of Technology Helpline

  • From: "Prashant" <pr_verma@xxxxxxxxxxx>
  • To: <accessindia@xxxxxxxxxxxxxxxxxx>, <accessbangla@xxxxxxxxxxxxx>, <dfaresource@xxxxxxxxxxxxx>, <rotaractsnewdelhi@xxxxxxxxxxxxxxxx>, <ltc1@xxxxxxxxxxxxxxx>, <mapofnab@xxxxxxxxxxxxxxx>, <dfop@xxxxxxxxxxxxxxxx>
  • Date: Tue, 31 Oct 2006 17:01:41 +0530

Assistive Technology Helpline


 

A Telephone & E-Mail based service 

for providing guidance and solutions on the different aspects of Assistive 
Technology closely linked with empowerment of visually impaired persons.  


 

National Association for the Blind is delighted to announce the launch of this 
service. 

 

Beneficiaries

 

·   Blind persons

·   Persons with low vision 

·   Parents/family/friends  of visually impaired persons

·   Employers of visually impaired persons

·   Organisations working with/for visually impaired persons

 

     

Assistive Technology has revolutionised the lives of visually impaired persons. 
Not only has it given access to computers and all its advantages, it has led to 
the development of several special devices which together have gone a long way 
in overcoming the handicaps caused by loss of vision.

 

Computers are now an excellent tool for blind persons. It enables blind persons 
to access the information in the same format as used by the non-blind persons. 

 

This has brought about a drastic change in the lives of visually impaired 
persons, who traditionally had access to information through Braille or audio 
only. This has had revolutionary consequences like Opening of new disciplines 
of education for blind persons, increased employability, and independence in 
reading and writing for various educational, vocational and recreational 
activities. 

 

In addition to the computers, assistive devices such as Braille Displays, 
Portable Note takers, digital recorders, talking books, e-books, talking cell 
phones   etc enable persons with blindness to send and receive E-ails, browse 
net, read books, create their own documents, work on spreadsheets & accounting 
package, read newspaper & magazines. 

 

Therefore it is imperative that an effort is made towards spreading awareness 
about the existence and advantages of assistive technology & Solving all 
problems related with use of assistive technology.

 

 

The Service 
 

Anyone can call or email their queries. People can also visit the Helpline Desk 
within NAB premises or can even send their queries through post. The Assistive 
Technology Helpline team supported by the NAB Technology Training Centre 
Faculty will resolve the callers problems. As far as possible, the team will 
provide solution at the same time or else will give a timeline after which the 
caller will be given the solution. 



 

The helpline will offer help on the following subjects - 

 

·    Counselling on assistive technology and advising vision impaired users on 
which IT tools will be best for them.



·    Troubleshooting problems of visually impaired persons in use of assistive 
technology such as problems related to operation of  



ü Screen Reading Software 

ü Screen Magnification Software 

ü Optical Recognition 

ü Mobile Phone Accessibility 

ü Commonly used applications such as word processors & spreadsheets 



·    Consultancy to employers and individuals wanting to buy and install 
computers and other hardware and software that are accessible to blind people.



·    Disseminate information about the various training courses available in 
the country in the field of assistive technology 



·    Provide support to trainers and provide technical support for anyone 
wanting to set up computer training centres/study rooms  anywhere in the 
country 



·    Propagate "DAISY Standards" and provide technical help in its 
implementation. The "DAISY Standards" have now been accepted worldwide as the 
"Better Way to Read" and "Better Way to Publish". Information published as per 
the DAISY Standards is accessible to all including people with disabilities. 



·    Consultancy for improving accessibility of websites.



·    Provide information about the job avenues in the field of technology for 
blind persons

 

 

 

 

 

Helpline Contact Details:

 

Assistive Technology Helpline 

National Association for the Blind

Sec-5, R. K. Puram, New Delhi-110022

 

Phone Numbers:

Country code: 0091 City code: 011

64 55 6968

26 16 8321, 26 10 5794, 

26 10 2944, 26 17 6379

 

Email: NabHelpline@xxxxxxxxx

Fax: +91-11-26187650

Website:  www.nabdelhi.org

 

 

Project supported by

HPS Social Welfare Foundation

 



 

 

 

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