We’ve recently mandated the move to the Outlook App primarily for its
additional biometric option to protect the App. Something I know the iOS mail
app lacks, but I can’t speak to Android.
You can get that added security if you need an angle to pitch it.
Thank you,
Michael W. Chesnutt
IT Director
support@xxxxxxxxxx<mailto:support@xxxxxxxxxx>
Machen McChesney
1820 E. University Dr.
Auburn, AL 36830
334.887.7022: Office | 334.246.1354: Cell
http://www.machen.cpa
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From: cpageeks-bounce@xxxxxxxxxxxxx <cpageeks-bounce@xxxxxxxxxxxxx> On Behalf
Of Jonathon Luken
Sent: Tuesday, August 9, 2022 9:34 AM
To: cpageeks@xxxxxxxxxxxxx
Subject: [CPAGeeks] Re: O365 2FA
Please be aware that this message originated outside of Machen McChesney, LLP.
Please be careful when clicking on links and opening attachments.
So you say phone but what email client and os is the phone. If you are using
o365 for email we mandate that you use outlook mobile not the default ios one
as it has problems with 2fa sometimes.
Jonathon C. Luken
Director of IT
phone: 412-281-8771<callto:412-281-8771>
cell: 412-440-8566<callto:412-440-8566>
fax: 412-281-7001<callto:412-281-7001>
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From: cpageeks-bounce@xxxxxxxxxxxxx<mailto:cpageeks-bounce@xxxxxxxxxxxxx>
<cpageeks-bounce@xxxxxxxxxxxxx<mailto:cpageeks-bounce@xxxxxxxxxxxxx>> On Behalf
Of Michael W. Chesnutt
Sent: Tuesday, August 9, 2022 10:33 AM
To: cpageeks@xxxxxxxxxxxxx<mailto:cpageeks@xxxxxxxxxxxxx>
Subject: [CPAGeeks] Re: O365 2FA
Odd that it would work on the computer and not the phone, but I’ll just throw
out I have had had lots of issues with O365 passwords over 16 characters.
For lots of reasons that could be because of our environment though.
Thank you,
Michael W. Chesnutt
IT Director
support@xxxxxxxxxx<mailto:support@xxxxxxxxxx>
Machen McChesney
1820 E. University Dr.
Auburn, AL 36830
334.887.7022: Office | 334.246.1354: Cell
http://www.machen.cpa<https://url.emailprotection.link/?bvHZZ7D6rnzu0yxbRMFxm_VMPazePYZFTutxcatstP9PdXypJLHkSlSYx-QaYnIpD0PPVaT1RKm6BVfV6tADiCA~~>
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The health and safety of our staff and clients is our top priority, as we all
do our part to help stop the spread of COVID-19. Our office is currently
limiting client interaction until further notice. While we are working from
home and from our office with limited staffing, our already-flexible work
environment enabled us to make this transition seamlessly. We have the
technology in place to continue to provide the same excellent level of service
our clients expect and are accustomed to. We are here if you need us, just as
before. If we can be helpful as you navigate the uncertainty or we can provide
you with any other assistance, please do not hesitate to contact us.
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From: cpageeks-bounce@xxxxxxxxxxxxx<mailto:cpageeks-bounce@xxxxxxxxxxxxx>
<cpageeks-bounce@xxxxxxxxxxxxx<mailto:cpageeks-bounce@xxxxxxxxxxxxx>> On Behalf
Of Tyler Martin
Sent: Tuesday, August 9, 2022 9:31 AM
To: cpageeks@xxxxxxxxxxxxx<mailto:cpageeks@xxxxxxxxxxxxx>
Subject: [CPAGeeks] Re: O365 2FA
Please be aware that this message originated outside of Machen McChesney, LLP.
Please be careful when clicking on links and opening attachments.
If they already had the email account on the phone before enabling 2FA, may
want to try removing the account and adding it back again. We use Microsoft
Authenticator and don’t have any issues (usually) with setting it up on the
phone. The issue for us is usually the app password for Outlook.
From: cpageeks-bounce@xxxxxxxxxxxxx<mailto:cpageeks-bounce@xxxxxxxxxxxxx>
<cpageeks-bounce@xxxxxxxxxxxxx<mailto:cpageeks-bounce@xxxxxxxxxxxxx>> On Behalf
Of Merkel, Frank
Sent: Tuesday, August 9, 2022 9:28 AM
To: CPAGeeks@xxxxxxxxxxxxx<mailto:CPAGeeks@xxxxxxxxxxxxx>
Subject: [CPAGeeks] O365 2FA
Has anybody had issues with enabling O365 2FA. I have a lot of issues setting
it up for existing users, for example: O365 no problems setting it up on a
desktop but the phones keep saying invalid password. Is everyone using the
“Microsoft Authenticator” or just “Text”. Any Tips & Tricks would be
appreciated.
Thank you all 😊
Frank E. Merkel
Supervisor of IT Services
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