A lesson for me has been the importance of going right to the heart of the
conflict-often the elephant in the room, that is about uncomfortable
differences in perpectives or needs. I've found trying to smooth over or go
around or try to change either person doesn't work. Better to put it on the
table with as much honesty and as little judgment as possible and look for
realistic ways to resolve
Happy New Year to all!
Victoria
Victoria Smith JD
www.victoriasmith.ca
Sent from my BlackBerry device on the Rogers Wireless Network
-----Original Message-----
From: ritapollak@xxxxxxx
Sender: CollabLaw@xxxxxxxxxxxxxxx
Date: Sat, 1 Jan 2011 11:31:07
To: <CollabLaw@xxxxxxxxxxxxxxx>
Reply-To: CollabLaw@xxxxxxxxxxxxxxx
Subject: Re: [CollabLaw] Lessons learned as a collaborative professional in 2010
I actually think that the steps, protocols or choreography, help keep us
focused and give us a firmer foundation to refer back to when things get
dicey, whether with the clients or between Team members. If we are going to
change the dance steps then it is in response to the needs of the clients, or
the team but it is done mindfully and with care. best to all our
colleagues in the new year.
Rita S. Pollak
Past-President IACP
3 Harvard Ave., suite 3
Brookline, MA. 02446
617-232-2009
FAX: 617-277-1699
www.collaborativepractice.com
In a message dated 12/31/2010 8:28:23 P.M. Eastern Standard Time,
htindall@xxxxxxxxxxxxxxxxxx writes:
As we close 2010, what is an important lesson you have learned this year
that can be shared with others? My lesson: Forget all the rules and
protocols, but treat every case as a special assignment, learn what the client
wants, and stay focused on that objective. I am still learning the art of
collaborative advocacy.