Actually, grin, I did download a book just before I replied to
your message last evening. The page where I had searched for a
title first came up, but I got the download prompt about ten
seconds later. I have scripting disabled, and I have the browser
profile set to the default of BrailleNote Mobile Device. I am
downloading a BRF book, and I'm running a BrailleNote with the
PERKINS style keyboard running Keysoft 9 5 0, Build 1280.
----- Original Message -----
From: Kristen Steele <kskristen@xxxxxxxxx
To: braillenote@xxxxxxxxxxxxx
Date sent: Fri, 17 Nov 2017 08:46:11 -0600
Subject: [BNU] Re: Trouble Downloading from Bookshare with Apex
Hi, Vicky--
Thanks for your suggestions! Unfortunately, I am still having the
same
issue. I cleared all those settings with no results. My
Internet is
much faster now, which is positive, but I may have to contact
Bookshare. Would you mind trying to download a title on your
Apex to
see if it is my end or their site?
Thanks again!
--
Kristen
On 11/16/17, Vicky Collins <dmarc-noreply@xxxxxxxxxxxxx> wrote:
I've had this happen to me on several occasions. Sometimes, but
not all, I can wait a bit after the page refreshes and I will
still get the download prompt. While, at other times, I'll have
to log out of the site and back in again to get the book I want.
And, although I don't know for sure this is necessary, but I
almost always tend to clear cookies and history and temporary
files before logging back on to the site. Also, if I wait till
after the page refreshes and then am able to download the book,
once done, I am placed kind of on a blank page and have to use
the back command, and that seems to put me on the page prior to
the one I was on before downloading the book.
----- Original Message -----
From: Kristen <kskristen@xxxxxxxxx
To: BrailleNote <braillenote@xxxxxxxxxxxxx
Date sent: Thu, 16 Nov 2017 19:44:40 -0600
Subject: [BNU] Trouble Downloading from Bookshare with Apex
Hi, all-
I am wondering if anyone else is experiencing issues lately when
downloading books from Bookshare with an Apex. When I click the
"Download" link after the title or on the book's specific page,
it only refreshes the current page, with no prompt to download.
I
clicked into My History, where it indicates the selection has
been downloaded; the same problem occurs if I attempt to grab it
again from that section. I have tried multiple titles. I'd
rather
not have to use a flash drive and transfer the file because I
mainly use my Apex and iPhone. Anything else I should do?
Thanks so much,
--
Kristen
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IMPORTANT: By default, replies will be sent to individuals. If
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BNU: BrailleNote Users - a forum for users of BrailleNote family
of products from Humanware.
Website: www.braillenoteusers.info
IMPORTANT: By default, replies will be sent to individuals. If
you feel that your reply would be useful for others, please use
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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products
from Humanware.
Website: www.braillenoteusers.info
IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply
would be useful for others, please use "reply to all" feature in your email
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