[BNU] Re: Problems with the Apex

  • From: Carlos Lopez <carlos.lopez.1209@xxxxxxxxx>
  • To: Alex Hall <mehgcap@xxxxxxxxx>
  • Date: Sun, 07 Jul 2013 19:43:10 -0700

Do you know when KeySoft 9.3 will be released? I heard it was supposed to be released in July, but what day?


Sent from my BrailleNote Apex BT 32 running KeySoft 9.2.2 build 1075 from the Humanware BrailleNote family

----- Original Message -----
From: Alex Hall <mehgcap@xxxxxxxxx
To: carlos.lopez.1209@xxxxxxxxx
Date sent: Sat, 6 Jul 2013 09:21:08 -0400
Subject: Re: [BNU] Problems with the Apex

A reset is your only option at this point. Keysoft 9.3 might solve some or all of these problems, but be assured you are not alone in your key web woes. In fact, the problems you described are one of the reasons I gave up on keyweb some time ago - it was more trouble and frustration than it was worth. On Jul 6, 2013, at 4:20 AM, Carlos Lopez <carlos.lopez.1209@xxxxxxxxx> wrote:

Hello all,

I have a few problems with the Apex:
1. Whenever I try to post on a particular Facebook page, the BrailleNote says, "Content not found. The page you are looking for cannot be displayed right now." This happens on some pages, but not in others. Is this because I've been banned from the page or does it have to do with my Internet connection? How can I fix this?

2. Sometimes when I click on a link on Facebook or any other web site, I get this message, "Cannot find file" followed by a very long URL. What does this mean and how can I fix it?

3. It sometimes happens that when I'm on the Internet, the BrailleNote just freezes. The weird thing is that I'm still able to turn Speech and braille on and off and can still look at the clock by pressing Enter with t. However, when I press a thumb-key or one of the keyboard keys, I get an error alert tone. When I try returning to the main menu or moving to another task, nothing happens. Why does this happen and how can I fix this?

Thank you and I hope you all can help me with these problems. Any answers that I get will be greatly appreciated.

Carlos

Sent from my BrailleNote Apex BT 32 running KeySoft 9.2.2 build 1075 from the Humanware BrailleNote family
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Have a great day,
Alex (msg sent from Mac Mini)
mehgcap@xxxxxxxxx



-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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client.

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