Natalie, Perhaps it is an image file. Someone took a picture of the files There are a couple of ways to deal with this. Try opening the file in Open Book or Kurzweiol, if you have one of them. Jamal Mazrui has produced a program called PDF2OCR. It is on the website: www.empowermentzone.com. No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.487 / Virus Database: 269.13.21/1010 - Release Date: 9/15/2007 7:54 PM