Kassandra: In order to play these on the Book Port, you need to purchase a Key Authorization CD for Book Wizard from RFB&D. All of the information you need would be found with that CD. In walking people through this process, you usually need to know your User ID, customer number and PIN. If you do not know what they are, then you'll need to get that from RFB&D. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> Kassyp36@xxxxxxx 01/12/07 02:00PM >>> I am trying to authorize my bookport to work With RFB&D books. The web site is asking for some kind of hardware key that I supposedly obtained earlier. I never saw this. Does anyone know how to help me? Thanks. Kasondra Payne -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.410 / Virus Database: 268.16.9/622 - Release Date: 1/10/2007