Hi, On the registration screen, there is a hardware fingerprint number which is not in an edit or text box, so you must use your screen review keys to find it, then type it into the box on the site. Karl ----- Original Message ----- From: Kasondra Payne To: bookport@xxxxxxxxxxxxx Sent: Friday, January 12, 2007 2:00 PM Subject: [bookport] the RFB&D authorization process I am trying to authorize my bookport to work With RFB&D books. The web site is asking for some kind of hardware key that I supposedly obtained earlier. I never saw this. Does anyone know how to help me? Thanks. Kasondra Payne __________ NOD32 1974 (20070112) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.410 / Virus Database: 268.16.9/622 - Release Date: 1/10/2007