[bookport] Re: questins about the book port
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 04 May 2007 14:53:58 -0400
Mohit:
As I mentioned in my previous email to you, we believe we have enough
parts to last for the next 2 years or so. That is just a guess, as we
can't predict how many repairs we will do in that amount of time. The
bottom line here is that we will continue to do repairs for as long as
we have parts available to do them. If you buy a Book Port and it needs
repair later, check with us before sending it in. If this is not a
satisfactory answer, then you might want to wait until the next Book
Port comes out.
That is the best I can tell you.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> mohitkhatanhar@xxxxxxxxx 05/04/07 02:45PM >>>
Hello there,
sorry, i think i am going to far, but what about a cuppil of years,
down the
line?
will they continue to do repairs on these units?
will part supplies last, in the long turm?
I am manely cunsernd about this, since i am from india, and out here we
do
not have support for the bp,
so just in kase if any thing gos rong whit it, i will haf to send it to
u s
eech time,
thank's for the help so far, please get back, by and take care,
mohit.
----- Original Message -----
From: "PAMELA RADER" <PRADER@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Friday, May 04, 2007 1:11 AM
Subject: [bookport] Re: questins about the book port
> Hello:
>
> We currently have about 300 Book Ports in stock. Once that supply
is
> gone, we will no longer be selling the Book Ports. However, even
though
> we won't be selling them, we will continue to do repairs on these
units,
> will part supplies last. We have enough parts to last another couple
of
> years.
>
> It is difficult to tell you exactly how long a transfer will take,
> because it depends on a number of factors, such as the speed of the
> computer, the size of the file and whether or not you are
transferring
> the material as is, or whether you are doing some extra processing
and
> conversion, as converting text to MP3 files. If you are transfering
an
> Etext book, with no conversions, it will transfer within a matter of
> seconds. An MP3 song of about 3 minutes in length (which is about 3
> meg.) will transfer in about 1 minute or so, but quite frankly I've
> never timed it, so I'm just guessing here. If you're sending an
audio
> book, it could take anywhere from 5 minutes to 20 minutes or longer.
I
> can't really answer that question. Therefore, when transferring
large
> audio files, it is best to transfer one file at a time, as it gets
quite
> lengthy, so it is better not to tie things up.
>
> The battery life depends on the listening material and the type of
> battery. If you are listening to text files, you'll get about 50 or
60
> hours on AA alkalein batteries. With audio files, you'll get 20 or
30
> hours.
>
>
> The new Book Ports will be released sometime this Fall.
>
> Sincerely,
>
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> mohitkhatanhar@xxxxxxxxx 05/03/07 03:22PM >>>
>
> Hi there,
>
> since i would like to buy a book port, I would like to no a few
thinks,
>
> about it, , since i have never used 1,
> 1,
> how much time does it take to transfer both the e text, and audio,
to
> it?
> for igzampil a 100 m b ? audio book, and e text?
> 2,
> how much does the batry work wile reading an audio book, and e text?
> and last,
> after the new bp is in the markit, will there be surviss support for
> the old
> 1, in kase if any part faylls will there be an replaysment for that
> part, i
> meen will the old part's be avelable?
> please get back, by and take care,
> mohit.
>
>
>
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