If you insert them with the flat end first, that will put less pressure on the contacks and therefore, prevent bending them. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> mt281820@xxxxxxxxxxx 11/02/07 05:40PM >>> How are you supposed to insert batteries so as not to bend the contacts? Sharon