I did put in a fresh set and it still won't connect. I can use it as a removable drive but not through the bp transfer software. Sure hope i get it resolved soon. It is playing files as the bp usually does when it put some on the card through my computer and the removable drive. Sharon ----- Original Message ----- From: "Zachary Kline" <zkline@xxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Monday, June 20, 2005 9:08 PM Subject: [bookport] Re: major problem with bp > Hi, > I have never really experienced the problem you are specifically > describing. > However, on occasion, the Book Port refuses to reset properly. > Perhaps try removing the batteries, and switching to a fresh set. > I am no expert, and so apologize if this fails to help. > Thanks. > Zack > > > > On Mon, 20 Jun 2005, Sharon Hamm wrote: > >> >> Hello. This may be a long post. Having major trouble with bookport. >> It started out last night when i was listening to files. It would say >> something like----- memory error then it would say mp3 error and some >> letters. I reinstalled the software and when I tried to update that it >> gets >> so far and just stops. Now the bookport doesn't connect when I hook it up >> to >> the computer. The firewall is off. I spoke with Pam today and she said >> that >> I should have never reinstalled the software. I did a reset with her on >> the >> phone and the bookport wouldn't do anything. I've hooked it up to both >> computers and it does the same on both. >> I don't understand what is going on. Can i reflash the unit or something/ >> If >> so, what do I do? I sure hope someone can help me. >> Sharon >> >> From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> >> To: <bookport@xxxxxxxxxxxxx> >> Sent: Monday, June 20, 2005 3:24 PM >> Subject: [bookport] Firmware 2.0 Features Podcast Corrected >> >> >>> I redid the podcast on Book Port 2.0 features, but I am not sure if your >>> podcatcher software will grab it automatically (mine did not). You can >>> grab it from www.aph.org/tech/bct.htm though if you are interested. >>> >>> >> >> >> >> >> >