Kurt: It sounds like it is time to send that Book Port in for repairs. Rob Meredith >>> blsmass@xxxxxxxx 04/15/05 11:57PM >>> My bookport will play what I have downloaded. The BP is not recognized and whether it is plugged in or not makes no difference. There is no reaction when it is plugged in. I left it unplugged with no batteries and no card all day, which made no difference. I don't know if there is a possibility that the cable is bad or the connection for the cable. I don't know whether to buy a new cable, uninstall or where to go from here. Of course, I will start by reding what is on it, but once that is done I don't know where to go from here. It seems to be less stable and I have to go back to the defaults more often. Any suggestions would be welcome. Thanks for everybody's input. Kurt