Make sure that your headphones are working. I thought my bp had quit once when it was just a short in the phones. Also , have you tried pressing the F key multiple times? Another time, for some reason, my volume got turned all the way down and once I hit the F button enough I finally started hearing it say 'louder' louder'. Here's hoping it's an easy fix. Nancy ----- Original Message ----- From: Scott Spaulding To: bookport@xxxxxxxxxxxxx Sent: Wednesday, October 31, 2007 10:13 PM Subject: [bookport] book port apparently not working My Book Port has apparently quit working. I thought the batteries might be dead, so I changed them, but I still don’t hear anything. I’ve had it less than a year, so I believe it is under warranty, but it was purchased for me by the Ky. Office for the Blind. So, my question is, is there anything I can do to get it working, or does it sound like it needs to be sent in? If it does need to be sent in, what is the procedure, since I did not purchase the unit myself? No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.15/1101 - Release Date: 10/31/2007 10:06 AM