[bookport] Re: The selected device cannot be opened
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Wed, 05 Apr 2006 08:36:06 -0400
Sally:
As far as Kurzweil not recognizing the device, we will have to look
into it and see if this is something that occurred with the latest
update. Perhaps I should have explained that whenever you reformat the
card, it is normal to lose all files. That's part of it. Now, when you
plug back into the PC, the manual will be put on again. Can you send
files through Book Port Transfer? In the meantime, try to send an MP3
file, or even a book from the CD. Anything that will tell us if you can
send files. It would also be helpful to know if you can see the Book
Port in Book Port Transfer. To do that, plug in the Book Port and when
the software comes up, press alt plus f and you should be able to see
the files on the Book Port. If everything is working correctly, you
should see the manual, and the notes folder. These are put there
automatically.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> 1.sally@xxxxxxxxxxx 09/24/02 11:22PM >>>
I reformated the bookport as suggested. So I lost all my books. Now
Kurzweil says the selected device cannot be opened.
Any suggestions?
Thanks
Sally
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