Hi Sally, I'm coming in late on your issue. I have had k1000 say that the "sellected device cannot be opened." I think it may have to do with the particular file you're trying to send. Is it a ziped file? Rusty ____________________ Skype: rustyperez Yahoo and AIM: reliroo Check out my blog at http://rusty-perez.blogspot.com -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Sally Maguire Sent: Tuesday, September 24, 2002 8:23 PM To: bookport@xxxxxxxxxxxxx Subject: [bookport] The selected device cannot be opened I reformated the bookport as suggested. So I lost all my books. Now Kurzweil says the selected device cannot be opened. Any suggestions? Thanks Sally