[bookport] Re: Problem with latest Beta
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 03 Jan 2008 09:12:25 -0500
David:
There should be no difference--it is the same program, except for the different
Translation Tables, so perhaps there's something else going on here that is
unrelated. Try reformatting the card and try again. Also, remember to have
all scanners or other USB devices disconnected. Meanwhile, I'll ask and let
you know if I learn anything else, but I know what they're gonna say.
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> david-tanner@xxxxxxxxxxxx 01/02/08 11:47PM >>>
I installed the latest beta transfer software this afternoon on one of my home
computers. Prior to doing the update I uninstalled the earlier 2.3 version
because it said there was not a newer version and I knew that there was. I
downloaded the new version from the beta webpage and installed it. The install
went fine. However, after the reboot the new transfer software does not
discover the Bookport when I connect it.
Any suggestions for fixing this would be greatly appreciated.
Thanks,
D. T.
Skype user name: dtat100
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