Hello Pam, I never did feel comfortable with deleting audio files from the unit, because of what was described happened to me. Thought that if I kept doing it, I might damage the card, or worse yet, the unit, so I deleted audio files from the card using a card reader, never thinking to wait until the unit shut down. That's great, and now that I know, I will keep it in mind. Thanks very much. Otto -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER Sent: Tuesday, March 27, 2007 10:55 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Problem with deleting audio files Hi Pete: This has been a known bug since the inception of the Book Port, however, we've never been able to correct it. So, we just have to work around it, which is the suggestion to let the unit shut off. I'm glad you got the key strokes for the Reset. Yes, sometimes it is tricky to get those key strokes, when using speech. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> ptorpey@xxxxxxxxxxxxxxxx 03/27/07 08:41AM >>> Pamela, I guess I am sometimes a bit impatient and like to move around quickly by economizing keystroeks! I have finally learned to wait until the audio file is stopped before deleting it. On the other hand, this might be a nit, but if possible, it would be nice if this behavior could be rectified. The user shouldn't be able to press any combination of buttons that would crash the unit. If deleting a file while reading gets the unit in a dysfunctional state, then this action shouldn't be allowed. By the way, thanks for mentioning the "2+B" reset combination. I've never been able to get this to work because I thought the key combination was "2+E". Both "B" and "E" sound very similar when you're listening to a speech synthesizer quickly! I'll have to sharpen up my listening ears. -- Pete Date: Mon, 26 Mar 2007 13:22:24 -0500 From: "PAMELA RADER" <PRADER@xxxxxxx> Subject: [bookport] Re: Problem with deleting audio files Pete: Try waiting for about 15 seconds after deleting your audio file and let the unit shut down--you should hear the double beep to indicate shut down. Once you've gotten that, then see if the speech has returned to normal. My guess is that it will. You can also try a Reset with 2 plus b. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> ptorpey@xxxxxxxxxxxxxxxx 03/26/07 10:01AM >>> Here is a problem which is fairly (although not absolutely) reproducible when deleting audio files. 1. Play and audio file (generally I have them sped up by about 1.5 times if that makes a difference) 2. While the audio file is playing, delete the file by hitting the "b" and "e" keys simultaneously. 3. Often this results in the audio file being deleted (as it should be), but the speech becomes crackly and/or dies. 4. When this happens I generally have to take out the batteries to reboot the unit in order to get the speech working properly. 5. Sometimes (but not always) when this happens, I can recover the speech quality by moving to another audio file and playing that file. -- Pete