Hi Peter: I think they would prefer that you use email. Please try sending an email to: sales@xxxxxxxxxxxxxxx The only phone number I have is a private one that I cannot give out. Hope that helps! Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> peterspitz101@xxxxxxxxxxx 05/06/07 09:39AM >>> Has anyone else tried to get help from Springer Design? They manufactur the BP and I've ben trying for two weeks to get them to return my calls or even answer their phone! I need to replace the battery cover which is not a stocked part BP and it's driving me nuts. Thanks for any input. Peter ----- Original Message ----- From: "FreeLists Mailing List Manager" <ecartis@xxxxxxxxxxxxx> To: "bookport digest users" <ecartis@xxxxxxxxxxxxx> Sent: Sunday, May 06, 2007 12:56 AM Subject: bookport Digest V4 #123 > bookport Digest Sat, 05 May 2007 Volume: 04 Issue: 123 > > In This Issue: > [bookport] Re: no files message > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] Re: Removing the Belt Clip > [bookport] What do I send to leave this list? > [bookport] Re: Removing the Belt Clip > [bookport] Re: What do I send to leave this list? > [bookport] Re: Removing the Belt Clip > > ---------------------------------------------------------------------- > > Date: Sat, 05 May 2007 06:44:22 -0500 > From: Sandy Licht <slicht@xxxxxxxxxxxxxx> > Subject: [bookport] Re: no files message > > If you reformatted the flash card, then you erased any files that > were on it. Were you perhaps in a folder that had no files in > it? That is very easy to do. We have all done it one time or > another. To get out of a folder, press "star-zero". > > At 09:26 PM 5/4/2007, donna brown wrote: >>Good evening everyone, I just returned from a technology workshop >>where I have the opportunity to do a presentation on the Book >>Port. It went well. However, one of the Book Ports we were using >>started doing strange things. I reset the Book Port, checked the >>batteries, removed the flash card, and finally reformatted the flash >>card. It kept saying no files found. I connected the Book Port to >>the PC thinking the transfer software would revive it, but no >>luck. I tried another flash card in the Book Port, and it worked >>just fine. My guess is there something is wrong with the compact >>flash card. Does anyone have any other ideas of what I could do or >>what the problem might be? Thanks. Donna >>I can do all things through Christ who strengthens me. Philippians 4:13 >>No virus found in this incoming message. >>Checked by AVG Free Edition. >>Version: 7.5.467 / Virus Database: 269.6.4/789 - Release Date: >>5/4/2007 5:49 PM > > Sandy Licht > > Jeremiah 29:11 - 14 A . > 11 For I know the plans I have for you," says the Lord. "They are > plans for good and not for disaster, to give you a future and a hope. > 12 In those days when you pray, I will listen. 13 If you look for me > in earnest, you will find me when you seek me. 14 I will be found by > you," says the Lord. > > > ------------------------------ > > From: "Walt Smith" <walt@xxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 10:05:28 -0400 > > Well, it may be a "huge design flaw" to you, but the vast majority of us > don't find it a significant problem and we enter braille on the device > regularly. If your PM is still under warranty and you want to void it, > that's your right, of course, but be aware of the consequences of what > you're doing. > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of sseric57 > Sent: Friday, May 04, 2007 6:22 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > Sandy, I do have the case you speak of. Even still, the case bulges in a > way it should not and still the Bookport is not stable when entering > Braille. > > I know the make-do fixes of rubber feet, etc., but I would like to have > the > clip gone. This was a huge design flaw that I hope is corrected in the > next > model. > > The best! > > ESS > > > ------------------------------ > > From: "sseric57" <sseric57@xxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 10:21:50 -0400 > > Walt, thank you for your input. > > It surely could have been put in a more helpful and friendly manner, but > that would be a huge change for you. > > Of all those with suggestions on how to overcome the design flaw without > removing the belt clip, I apparently am not in such a small minority to > find this a problem. > > It would sure be nice if people could lighten up and discuss rather than > lecture or snipe. > > > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of Walt Smith > Sent: Saturday, May 05, 2007 10:05 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > Well, it may be a "huge design flaw" to you, but the vast majority of us > don't find it a significant problem and we enter braille on the device > regularly. If your PM is still under warranty and you want to void it, > that's your right, of course, but be aware of the consequences of what > you're doing. > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of sseric57 > Sent: Friday, May 04, 2007 6:22 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > Sandy, I do have the case you speak of. Even still, the case bulges in a > way it should not and still the Bookport is not stable when entering > Braille. > > I know the make-do fixes of rubber feet, etc., but I would like to have > the > clip gone. This was a huge design flaw that I hope is corrected in the > next > model. > > The best! > > ESS > > > > ------------------------------ > > Date: Sat, 5 May 2007 11:49:09 -0400 > From: "Jeanette Beal" <bealjk@xxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > > Dave - That was the funniest serious email I think I've read so far. > Kudos. > What phone are you using to write sms messages? > Jeanette > > On 5/4/07, David Allen <wd8ldy@xxxxxxxxxx> wrote: >> >> Hi Don and list! >> >> I considered adding feet but couldn't find any suitable locally. Then I >> bought the case from Executive Products and find the combination of >> stiffness in the case and suspension provided by the neck strap that >> comes >> with the case add the extra stability I need for writing Braille notes. >> No >> need to remove the belt clip that I can see. The spare tyre I built into >> my >> torso with the help of Speights, a popular refreshment brewed locally, >> provides a reasonable platform to the bookport for taking notes whether I >> am >> in a meeting or a car properly seat belted. >> >> When I need to write things like SMS or Email messages on my phone, I use >> a >> Nokia Bluetooth keyboard opened across my legs if a table isn't present. >> I >> think that covers all the bases. *lol* >> >> Cheers, >> Dave >> ----- Original Message ----- >> From: "Don Barrett" <donter@xxxxxxxxxxx> >> To: <bookport@xxxxxxxxxxxxx> >> Sent: Saturday, May 05, 2007 11:13 AM >> Subject: [bookport] Re: Removing the Belt Clip >> >> >> >I left the belt clip on mine and put four sticky feet on the back and it >> is >> > now stable writing braile. >> > >> > -----Original Message----- >> > From: bookport-bounce@xxxxxxxxxxxxx [mailto: >> bookport-bounce@xxxxxxxxxxxxx] >> > On Behalf Of sseric57 >> > Sent: Friday, May 04, 2007 6:22 AM >> > To: bookport@xxxxxxxxxxxxx >> > Subject: [bookport] Re: Removing the Belt Clip >> > >> > Sandy, I do have the case you speak of. Even still, the case bulges in >> a >> > way it should not and still the Bookport is not stable when entering >> > Braille. >> > >> > I know the make-do fixes of rubber feet, etc., but I would like to have >> > the >> > clip gone. This was a huge design flaw that I hope is corrected in the >> > next model. >> > >> > The best! >> > >> > ESS >> > >> > >> > >> > >> > >> >> >> > > > > ------------------------------ > > From: "sseric57" <sseric57@xxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 11:53:39 -0400 > > Jeanette, I have to agree. > > I was thinking that rubber feet might be a good idea. Since, it has been > a > long time since I've been able to reach my own. > > The older we get, the lower the floor gets. > > > _____ > > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of Jeanette Beal > Sent: Saturday, May 05, 2007 11:49 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > > Dave - That was the funniest serious email I think I've read so far. > Kudos. > What phone are you using to write sms messages? > Jeanette > > > > On 5/4/07, David Allen <wd8ldy@xxxxxxxxxx> wrote: > > Hi Don and list! > > I considered adding feet but couldn't find any suitable locally. Then I > bought the case from Executive Products and find the combination of > stiffness in the case and suspension provided by the neck strap that comes > with the case add the extra stability I need for writing Braille notes. No > need to remove the belt clip that I can see. The spare tyre I built into > my > torso with the help of Speights, a popular refreshment brewed locally, > provides a reasonable platform to the bookport for taking notes whether I > am > in a meeting or a car properly seat belted. > > When I need to write things like SMS or Email messages on my phone, I use > a > Nokia Bluetooth keyboard opened across my legs if a table isn't present. I > think that covers all the bases. *lol* > > Cheers, > Dave > ----- Original Message ----- > From: "Don Barrett" <donter@xxxxxxxxxxx> > To: < bookport@xxxxxxxxxxxxx <mailto:bookport@xxxxxxxxxxxxx> > > Sent: Saturday, May 05, 2007 11:13 AM > Subject: [bookport] Re: Removing the Belt Clip > > >>I left the belt clip on mine and put four sticky feet on the back and it > is >> now stable writing braile. >> >> -----Original Message----- >> From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx > <mailto:bookport-bounce@xxxxxxxxxxxxx> ] >> On Behalf Of sseric57 >> Sent: Friday, May 04, 2007 6:22 AM >> To: bookport@xxxxxxxxxxxxx >> Subject: [bookport] Re: Removing the Belt Clip >> >> Sandy, I do have the case you speak of. Even still, the case bulges in a >> way it should not and still the Bookport is not stable when entering >> Braille. >> >> I know the make-do fixes of rubber feet, etc., but I would like to have >> the >> clip gone. This was a huge design flaw that I hope is corrected in the >> next model. >> >> The best! >> >> ESS >> >> >> >> >> > > > > > > > > > ------------------------------ > > From: "Rick Alfaro" <rick.alfaro@xxxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 13:16:12 -0400 > > It seems to me that so far the nicest solution to the belt clip thing for > those that are bothered by it was the deal with a thick mouse pad. Just > cutting out a piece of a mouse pad conforming to the shape of the belt > clip > and cutting down the pad to conform to the size of the BP would make for a > really nice platform for the BP and you just use it when you need it. The > use of 4 rubber feet is good too, but with this mouse pad solution, it > isn't > permanent so you can then use the belt clip when you need to. > > > > --Warmest regards, > > --Rick Alfaro > --rick.alfaro@xxxxxxxxxxx > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of Walt Smith > Sent: Saturday, May 05, 2007 10:05 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > Well, it may be a "huge design flaw" to you, but the vast majority of us > don't find it a significant problem and we enter braille on the device > regularly. If your PM is still under warranty and you want to void it, > that's your right, of course, but be aware of the consequences of what > you're doing. > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of sseric57 > Sent: Friday, May 04, 2007 6:22 AM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > Sandy, I do have the case you speak of. Even still, the case bulges in a > way it should not and still the Bookport is not stable when entering > Braille. > > I know the make-do fixes of rubber feet, etc., but I would like to have > the > clip gone. This was a huge design flaw that I hope is corrected in the > next > model. > > The best! > > ESS > > > > > ------------------------------ > > From: "Robert Clark" <rclark0276@xxxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 10:54:34 -0700 > > What design flaw? Usually, if there is a flaw, its the user. Think > about it. Name one product that you find perfect and someone else will > name > flaws in its design. There is no one size pleases all. That said, there > are always, always work arounds that any one can put to use. 2 have been > suggested here. Rubber feet or a case. > > *---* *---* *---* *---* *---* > They say a dog is man's best friend. I don't believe that. How many of > your > friends have you neutered? > Robert & Dreamer Doll (Guide Dawggie) > Newport, Oregon > N24C 3G 8/2000 Hookup > rclark0276@xxxxxxxxxxx > http://webpages.charter.net/dog_guide/ > > > ------------------------------ > > From: "Walt Smith" <walt@xxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 14:05:29 -0400 > > Yes, that was an excellent work-around and I'd sort of forgotten it. > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of Rick Alfaro > Sent: Saturday, May 05, 2007 1:16 PM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > It seems to me that so far the nicest solution to the belt clip thing for > those that are bothered by it was the deal with a thick mouse pad. Just > cutting out a piece of a mouse pad conforming to the shape of the belt > clip > and cutting down the pad to conform to the size of the BP would make for a > really nice platform for the BP and you just use it when you need it. The > use of 4 rubber feet is good too, but with this mouse pad solution, it > isn't > permanent so you can then use the belt clip when you need to. > > > > --Warmest regards, > > --Rick Alfaro > --rick.alfaro@xxxxxxxxxxx > > > ------------------------------ > > From: "Robert Clark" <rclark0276@xxxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 11:50:57 -0700 > > Well if you really want answers or solutions, you can start by > adjusting > your attitude. The current BookPort is what, 4 years old? Why belabor > the > point? > > I understand your point. I have another device that also has a belt > clip that can be easily removed, and its not screwed on, but snaps on. > Its > not near as solid as the BP's design. As I said, find me a perfectly > designed product and someone will find a errr, flaw in it. It is humanly > impossible to design something that will please everyone. The BP is among > the best of its kind. That said, certainly, it can be improved. Is there > anything on the market that surpasses the BP? > > Your analogy of the car is fualty. Look how many brands and models > there are. One is sure to please someone, yet none are perfectly > designed. > Impossible. > > If you had a device designed to meet your speifications, you would be > happy. But it will have flaws ro others. Actually, they are not flaws. > Just cannot produce anything that is will not satisfy everyone. > Impossible. > That is why many products go thru revisions. > > *---* *---* *---* *---* *---* > Law of Logical Argument: Anything is possible if you don't know what you > are > talking about. > Robert & Dreamer Doll (Guide Dawggie) > Newport, Oregon > N24C 3G 8/2000 Hookup > rclark0276@xxxxxxxxxxx > http://webpages.charter.net/dog_guide/ > > > ------------------------------ > > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 14:05:42 -0700 > From: James Dean <professordean@xxxxxxxxx> > > Another work around is to take the front cover of a hardback book, and > clip > the BP to it just like you would clip it to the wasteband of your pants. > Thus, it has a hard surface to sit on while you write your notes. > > HTH,, > > James in TN > > > Live Journal: http://silent_v.livejournal.com > > I am who I have become, and damn proud of it! > > Contact me in one of the ways below: > > MSN/Windows Messenger: jamesdean504@xxxxxxxxxxx > > Yahoo ID/Ham Radio Callsign: KG4RDF > > Skype: semajd > > AIM: RippingRage4189 > ----- Original Message ----- > From: "Walt Smith" <walt@xxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Saturday, May 05, 2007 11:05 AM > Subject: [bookport] Re: Removing the Belt Clip > > >> Yes, that was an excellent work-around and I'd sort of forgotten it. >> >> -----Original Message----- >> From: bookport-bounce@xxxxxxxxxxxxx >> [mailto:bookport-bounce@xxxxxxxxxxxxx] >> On Behalf Of Rick Alfaro >> Sent: Saturday, May 05, 2007 1:16 PM >> To: bookport@xxxxxxxxxxxxx >> Subject: [bookport] Re: Removing the Belt Clip >> >> It seems to me that so far the nicest solution to the belt clip thing for >> those that are bothered by it was the deal with a thick mouse pad. Just >> cutting out a piece of a mouse pad conforming to the shape of the belt >> clip >> and cutting down the pad to conform to the size of the BP would make for >> a >> really nice platform for the BP and you just use it when you need it. >> The >> use of 4 rubber feet is good too, but with this mouse pad solution, it >> isn't >> permanent so you can then use the belt clip when you need to. >> >> >> >> --Warmest regards, >> >> --Rick Alfaro >> --rick.alfaro@xxxxxxxxxxx >> >> > > > ------------------------------ > > From: "Joni Colver" <earlybird@xxxxxxxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 17:33:50 -0400 > > The Braille keyboard input option was added after the BP was introduced. > I > think finding a way to deal with the minor annoyance of the belt clip > being > there is worth the added functionality of the Braille keyboard. > Personally > I like the idea of attaching the rubber feet. > > Joni > > > ------------------------------ > > From: "sseric57" <sseric57@xxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 18:33:58 -0400 > > Joni, thanks. I certainly agree the money spent on the BP was the best > I've parted with in a long long time. It's value is far more than the > cost > of any little things we might like to have seen done differently. I > really > only meant to clarify something before I made a change to fit my > preference. All the adaptations are good ideas, too. > > The best! > > > -----Original Message----- > From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] > On Behalf Of Joni Colver > Sent: Saturday, May 05, 2007 5:34 PM > To: bookport@xxxxxxxxxxxxx > Subject: [bookport] Re: Removing the Belt Clip > > The Braille keyboard input option was added after the BP was introduced. > I > > think finding a way to deal with the minor annoyance of the belt clip > being > > there is worth the added functionality of the Braille keyboard. > Personally > > I like the idea of attaching the rubber feet. > > Joni > > > > ------------------------------ > > From: "James Jolley" <james.jolley1@xxxxxxxxxxxxxx> > Subject: [bookport] What do I send to leave this list? > Date: Sun, 6 May 2007 02:12:14 +0100 > > Hi folks, > > I am moving house and need to leave the list to avoid overloading the > email > inbox. Wich address shall I send to leave? > > Best > > -James- > > > ------------------------------ > > From: "David Allen" <wd8ldy@xxxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sun, 6 May 2007 13:33:27 +1200 > > Hi Rick and list: > > The mouse pad idea is a good one and probably cheaper than the case. I > like > the portability aspect that adds. > > Cheers, > Dave > ----- Original Message ----- > From: "Rick Alfaro" <rick.alfaro@xxxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Sunday, May 06, 2007 5:16 AM > Subject: [bookport] Re: Removing the Belt Clip > > >> It seems to me that so far the nicest solution to the belt clip thing for >> those that are bothered by it was the deal with a thick mouse pad. Just >> cutting out a piece of a mouse pad conforming to the shape of the belt >> clip >> and cutting down the pad to conform to the size of the BP would make for >> a >> really nice platform for the BP and you just use it when you need it. >> The >> use of 4 rubber feet is good too, but with this mouse pad solution, it >> isn't >> permanent so you can then use the belt clip when you need to. >> >> >> >> --Warmest regards, >> >> --Rick Alfaro >> --rick.alfaro@xxxxxxxxxxx >> >> -----Original Message----- >> From: bookport-bounce@xxxxxxxxxxxxx >> [mailto:bookport-bounce@xxxxxxxxxxxxx] >> On Behalf Of Walt Smith >> Sent: Saturday, May 05, 2007 10:05 AM >> To: bookport@xxxxxxxxxxxxx >> Subject: [bookport] Re: Removing the Belt Clip >> >> Well, it may be a "huge design flaw" to you, but the vast majority of us >> don't find it a significant problem and we enter braille on the device >> regularly. If your PM is still under warranty and you want to void it, >> that's your right, of course, but be aware of the consequences of what >> you're doing. >> >> -----Original Message----- >> From: bookport-bounce@xxxxxxxxxxxxx >> [mailto:bookport-bounce@xxxxxxxxxxxxx] >> On Behalf Of sseric57 >> Sent: Friday, May 04, 2007 6:22 AM >> To: bookport@xxxxxxxxxxxxx >> Subject: [bookport] Re: Removing the Belt Clip >> >> Sandy, I do have the case you speak of. Even still, the case bulges in a >> way it should not and still the Bookport is not stable when entering >> Braille. >> >> I know the make-do fixes of rubber feet, etc., but I would like to have >> the >> clip gone. This was a huge design flaw that I hope is corrected in the >> next >> model. >> >> The best! >> >> ESS >> >> >> >> >> > > > ------------------------------ > > Date: Sat, 05 May 2007 18:34:00 -0700 > From: "Lois Goodine" <al419@xxxxxxxxxxx> > Subject: [bookport] Re: What do I send to leave this list? > > Send a blank message to > bookport-request@xxxxxxxxxxxxx > > and in the subject line write unsubscribe. Shortly you will receive an > automated reply asking you to reply to confirm your request. > > Hope this helps. > Lois Goodine. > > > ------------------------------ > > From: "Grant Hardy" <grant_hardy@xxxxxxxxx> > Subject: [bookport] Re: Removing the Belt Clip > Date: Sat, 5 May 2007 21:17:24 -0700 > > Oh, totally agree. I cannot enter Braille onto the BP with it positioned > on > a tabletop; the belt clip allows for too much "rocking" motion with the > BP. > It's not necessarily that the belt clip is a massive design flaw, although > I > believe it's too weak and needs a couple rubber feet in the middle of that > area or something. The mousepad idea is a good one, you could probably > even > glue it overtop of the belt clip. > > Grant > > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.5.467 / Virus Database: 269.6.4/790 - Release Date: 05/05/2007 > 10:34 AM > > > > ------------------------------ > > End of bookport Digest V4 #123 > ****************************** >