My guess is that one of your keys, the * key, I'd imagine, is not working properly. This is definitely the * key if you can descend into a folder, but can't get out. Does the * key work for other functions? -Brian On Jul 7, 8:15pm, "Walt Smith" wrote: } Subject: [bookport] Re: BP won't exit folders } Pamela and all who addressed this question - } } This gets weirder. I have two Book Ports and the second just came back from } being serviced (I'd already had the one on which this problem is occurring } serviced last month). In short, I have two units in as close to like-new } condition as it's possible for them to be. I swapped the card from the } failing unit to the one that just came back today and (of course) star plus } zero *does* move from one folder level to the next higher: in other words, } it works just fine, so any possible corruption of the card would appear to } be off the table so far as being an issue. } } To respond to the questions asked by others: } } * I removed the batteries and CF card, so the unit reset as though I'd } pressed 2 + B. } * The star and zero keys are working as expected in every other application, } both when playing and when idle. } * I did discover, after considerable playing around, that I could press D to } enter the manual. Then I could press 2 to stop the manual playing and I } could navigate folders again: that is, when I pressed 2, I was left in the } file and I could then move to a folder and navigate downwards in order to } open a file other than the one that I'd previously been reading. } } -----Original Message----- } From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] } On Behalf Of Pamela Rader } Sent: Monday, July 07, 2008 8:21 AM } To: bookport@xxxxxxxxxxxxx } Subject: [bookport] Re: BP won't exit folders } } Walt: } } I assume you're pressing 0 and * to exit? If so, then you may have } corruption in the files you copied. You might try doing a reset of 2 plus b } without the card installed and then try again. If that doesn't work, try a } different card and see what happens with that one. } } } >-- End of excerpt from "Walt Smith"