Rusty: There is something called Book Port Launcher--often, it either gets deleted or disabled. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> rusty.perez@xxxxxxxxx 09/13/06 12:26PM >>> Hi folks, I have been using bookport and the transfer software happily for a long time. Just yesterday I noticed that the transfer software didn't come up automatically when I connected my bookport. Any thoughts? It ran fine when I went to start/programs/bookport transfer and started it. Any thoughts? Rusty