Hi Katie /Steve - Have now received the files for manual updating of the BC firmware - seems to be installed correctly. Many thanks, Neil. On Sun, 15 Jan 2006, Neil McLachlan wrote: > HI Katie - > > Have updated the Transfer Tool software OK, but am unable to update the > firmware using the 'Check for Updates' in the Help menu - my fault, I had > to abort the operation initially, now the transfer tool thinks the > firmware has been updated, but I know it hasn't - can I download the > firmware software separately and do a manual installation on the BC? > > Regards, > > Neil. > > > >