[bookcourier] Re: FW: BookCourier
- From: "Holdsworth, Lynn" <Lynn.Holdsworth@xxxxxxxxxxx>
- To: <bookcourier@xxxxxxxxxxxxx>
- Date: Fri, 20 Jun 2008 13:22:47 +0100
The BC was a great little product and well ahead of its time. I'm sad
that it won't be replaced. Let's just hope the makers of the Stream give
us the level of service that Springer did, and that they can find time
to write a TNAUK filter.
Lynn Holdsworth
Web Analyst/Programmer - www.rnib.org.uk
T: 020 7391 2366
E: lynn.holdsworth@xxxxxxxxxxx
-----Original Message-----
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of Barry J. Campbell
Sent: 20 June 2008 13:01
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] Re: FW: BookCourier
Also this is pretty crappy customer relations. It would have been nice
for
this company to be a bit more forward then keep everyone on hold. I
will
be passing this info around to friends. Bye bye springer design.
-----Original Message-----
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of Bud Kennedy
Sent: Friday, June 20, 2008 6:18 AM
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] FW: BookCourier
-----Original Message-----
From: support@xxxxxxxxxxxxxxx [mailto:support@xxxxxxxxxxxxxxx]
Sent: Thursday, June 19, 2008 8:32 PM
To: Bud Kennedy
Subject: BookCourier
Dear Bud,
Regretfully, production of the new BookCourier has been put on hold.
This decision was not made lightly. It came down to the simply fact that
with the current work load at Springer Design (we are first a design and
consulting firm), we would not be able to provide our customers the
immediate after sale technical support and the on-going development they
deserve.
We will be revisiting our production plan monthly and will update you as
soon as the situation changes.
Steve
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