[bookcourier] Re: FW: BookCourier

  • From: "David Russell" <david.russell8@xxxxxxxxxxxx>
  • To: <bookcourier@xxxxxxxxxxxxx>
  • Date: Fri, 20 Jun 2008 11:40:23 +0100

So, were Springer ever going to tell their customers or just wait until
someone asked?

that is not a good way to treat prospective purchasers.

Obviously, when I wrote yesterday saying they will tell us when they were
ready, I was wrong and those who asked the questions were correct.

My apologies to all.


-----Original Message-----
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx]On Behalf Of Bud Kennedy
Sent: 20 June 2008 11:18
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] FW: BookCourier

-----Original Message-----
From: support@xxxxxxxxxxxxxxx [mailto:support@xxxxxxxxxxxxxxx]
Sent: Thursday, June 19, 2008 8:32 PM
To: Bud Kennedy
Subject: BookCourier

Dear Bud,

Regretfully, production of the new BookCourier has been put on hold.
This decision was not made lightly. It came down to the simply fact that
with the current work load at Springer Design (we are first a design and
consulting firm), we would not be able to provide our customers the
immediate after sale technical support and the on-going development they
We will be revisiting our production plan monthly and will update you as
soon as the situation changes.


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