[blind-it] Re: jaws donble problem
- From: "Negoslav Sabev" <negi4a@xxxxxxxxx>
- To: <blind-it@xxxxxxxxxxxxx>
- Date: Fri, 23 Jan 2009 21:59:33 +0200
Thanks for comming to me. Yes, I assume it's the driver. On the machines
where it's not working, it's recognised only as USB UltraPro while
installing,without rainbow. But not sure what to do next. I copied a driver
from one of the working machines and pointed to it, but no good result.
Installed it on 3 USB ports of the same computer with the same bad result.
Unfortunately I'm not at work to try now, because here is 10PM here. I'm out
of ideas.
Negoslav
----- Original Message -----
From: "Al Puzzuoli" <alpuzz@xxxxxxx>
To: <blind-it@xxxxxxxxxxxxx>
Sent: Friday, January 23, 2009 9:21 PM
Subject: [blind-it] Re: jaws donble problem
> Hello Negoslav,
>
> Is the driver being installed correctly on the machines where it isn't
> working? In device manager, it should be called something like Rainbow
> Super Pro. The only times I've had issues with this, the problems
> turned out to involve the driver.
>
> Al
>
>
>
>
> -----Original Message-----
> From: blind-it-bounce@xxxxxxxxxxxxx
> [mailto:blind-it-bounce@xxxxxxxxxxxxx] On Behalf Of Negoslav Sabev
> Sent: Friday, January 23, 2009 2:19 PM
> To: blind-it@xxxxxxxxxxxxx
> Subject: [blind-it] jaws donble problem
>
> Hello. We received here jaws 10 with dongle authorization. My boss paid
> it for me. I guess it should work with this dongle on any computer I put
> it in.
> But unfortunately it is not so. On my home computers I have no problem
> running jaws with the dongle. I have vista and windows 7 on my laptop,
> xp
> sp2 on my desktop and 2 virtual machines both with xp sp3. On vista,
> windows7 and xp sp2 it works well with installed and the portable
> version.
> It works also in one of the virtual machines. They both are the same
> windows xp sp3 installed from the same cd, but it works only in one of
> them. The second one doesn't accept to authorize with dongle. I tried it
> also on the 2 of the computers at work. Both of them are xp sp2 and both
> refuse to authorize with dongle. I useed only the portable version
> there. I even copied and installed the working dongle driver from my
> desktop, but no luck.
> I'm stuck. It's not convinient at all when it does this on the work PCs.
> Please help!
>
> Negoslav
>
>
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