[blind-it] Re: jaws donble problem

  • From: "Negoslav Sabev" <negi4a@xxxxxxxxx>
  • To: <blind-it@xxxxxxxxxxxxx>
  • Date: Fri, 23 Jan 2009 22:51:07 +0200

Thanks for the idea. Yes, they are genuine and connected to internet. I'll 
try the next week to
download the updates. One of them is a bit slower, so I didn't download all
updates to prevent it from additional slowness

Negoslav


----- Original Message ----- 
From: "Al Puzzuoli" <alpuzz@xxxxxxx>
To: <blind-it@xxxxxxxxxxxxx>
Sent: Friday, January 23, 2009 10:04 PM
Subject: [blind-it] Re: jaws donble problem


> Are the machines at work able to access Windows Update?  I wonder if the
> driver needs to be downloaded from the internet?
>
>
>
> -----Original Message-----
> From: blind-it-bounce@xxxxxxxxxxxxx
> [mailto:blind-it-bounce@xxxxxxxxxxxxx] On Behalf Of Negoslav Sabev
> Sent: Friday, January 23, 2009 3:00 PM
> To: blind-it@xxxxxxxxxxxxx
> Subject: [blind-it] Re: jaws donble problem
>
> Thanks for comming to me. Yes, I assume it's the driver. On the machines
> where it's not working, it's recognised only as USB UltraPro while
> installing,without rainbow. But not sure what to do next. I copied a
> driver from one of the working machines and pointed to it, but no good
> result.
> Installed it on 3 USB ports of the same computer with the same bad
> result.
> Unfortunately I'm not at work to try now, because here is 10PM here. I'm
> out of ideas.
>
> Negoslav
>
>
> ----- Original Message -----
> From: "Al Puzzuoli" <alpuzz@xxxxxxx>
> To: <blind-it@xxxxxxxxxxxxx>
> Sent: Friday, January 23, 2009 9:21 PM
> Subject: [blind-it] Re: jaws donble problem
>
>
>> Hello Negoslav,
>>
>> Is the driver being installed correctly on the machines where it isn't
>> working?  In device manager, it should be called something like
> Rainbow
>> Super Pro.  The only times I've had issues with this, the problems
>> turned out to involve the driver.
>>
>> Al
>>
>>
>>
>>
>> -----Original Message-----
>> From: blind-it-bounce@xxxxxxxxxxxxx
>> [mailto:blind-it-bounce@xxxxxxxxxxxxx] On Behalf Of Negoslav Sabev
>> Sent: Friday, January 23, 2009 2:19 PM
>> To: blind-it@xxxxxxxxxxxxx
>> Subject: [blind-it] jaws donble problem
>>
>> Hello. We received here jaws 10 with dongle authorization. My boss
> paid
>> it for me. I guess it should work with this dongle on any computer I
> put
>> it in.
>> But unfortunately it is not so. On my home computers I have no problem
>> running jaws with the dongle. I have vista and windows 7 on my laptop,
>> xp
>> sp2 on my desktop and 2 virtual machines both with xp sp3. On vista,
>> windows7 and xp sp2 it works well with installed and the portable
>> version.
>> It works also in one of the virtual machines. They both are the same
>> windows xp sp3 installed from the same cd, but it works only in one of
>> them. The second one doesn't accept to authorize with dongle. I tried
> it
>> also on the 2 of the computers at work. Both of them are xp sp2 and
> both
>> refuse to authorize with dongle. I useed only the portable version
>> there. I  even copied and installed the working dongle driver from my
>> desktop, but no luck.
>> I'm stuck. It's not convinient at all when it does this on the work
> PCs.
>> Please help!
>>
>> Negoslav
>>
>>
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