[blind-it] Re: jaws donble problem

  • From: "Al Puzzuoli" <alpuzz@xxxxxxx>
  • To: <blind-it@xxxxxxxxxxxxx>
  • Date: Fri, 23 Jan 2009 14:21:54 -0500

Hello Negoslav,

Is the driver being installed correctly on the machines where it isn't
working?  In device manager, it should be called something like Rainbow
Super Pro.  The only times I've had issues with this, the problems
turned out to involve the driver.

Al


  

-----Original Message-----
From: blind-it-bounce@xxxxxxxxxxxxx
[mailto:blind-it-bounce@xxxxxxxxxxxxx] On Behalf Of Negoslav Sabev
Sent: Friday, January 23, 2009 2:19 PM
To: blind-it@xxxxxxxxxxxxx
Subject: [blind-it] jaws donble problem

Hello. We received here jaws 10 with dongle authorization. My boss paid
it for me. I guess it should work with this dongle on any computer I put
it in.
But unfortunately it is not so. On my home computers I have no problem
running jaws with the dongle. I have vista and windows 7 on my laptop,
xp
sp2 on my desktop and 2 virtual machines both with xp sp3. On vista,
windows7 and xp sp2 it works well with installed and the portable
version.
It works also in one of the virtual machines. They both are the same
windows xp sp3 installed from the same cd, but it works only in one of
them. The second one doesn't accept to authorize with dongle. I tried it
also on the 2 of the computers at work. Both of them are xp sp2 and both
refuse to authorize with dongle. I useed only the portable version
there. I  even copied and installed the working dongle driver from my
desktop, but no luck.
I'm stuck. It's not convinient at all when it does this on the work PCs.
Please help!

Negoslav 


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