[bksvol-discuss] Re: where to write

  • From: Lisa Friendly <lisaf@xxxxxxxxxxxx>
  • To: "bksvol-discuss@xxxxxxxxxxxxx" <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Mon, 04 Jun 2007 17:41:03 -0700

I¹ve been having some problems posting to the list which I think I¹ve now
fixed.  Could one or two of you please send me a response when you get this
message. The first bit is a correction to the mail which follows. Contains
some important updates.

Many thanks, Lisa





------ Forwarded Message
From: Lisa Friendly <lisaf@xxxxxxxxxxxx>
Date: Sun, 03 Jun 2007 14:01:51 -0700
To: <bksvol-discuss@xxxxxxxxxxxxx>
Conversation: [bksvol-discuss] Re: where to write
Subject: Re: [bksvol-discuss] Re: where to write

Correction (smile). Make that volunteer@xxxxxxxxxxxxx (not plural). But you
all knew that.

Cheers, Lisa


> From: Lisa Friendly <lisaf@xxxxxxxxxxxx>
> Date: Sun, 03 Jun 2007 13:43:55 -0700
> To: <bksvol-discuss@xxxxxxxxxxxxx>
> Conversation: [bksvol-discuss] Re: where to write
> Subject: Re: [bksvol-discuss] Re: where to write
> 
> Hi everyone,
> 
> The correct place to send questions or comments is indeed
> volunteers@xxxxxxxxxxxxxx John reads this mail and makes sure it goes to the
> right person for a response.
> 
> We have just updated the Volunteer home page and it is a lot clearer now. Be
> sure to check it out at http://www.bookshare.org/web/VolunteerHome.html.
> 
> I wanted to let everyone on this list know that Jennifer Sutton decided to
> leave Benetech a few weeks ago. She certainly made a lot of important
> contributions during her tenure with us that will help us continue to improve
> the site and the book repository.
> 
> Our book approver is Claire O'Brien, who has been with Benetech for a long
> time and who was working hand in glove with Jennifer for several months before
> she left. However, all questions should be funneled through
> volunteers@xxxxxxxxxxxxxx This enables me, as the manager, to make sure the
> right person answers the question.
> 
> Thanks very much to a great team, the Bookshare volunteers. You guys are just
> amazing,
> 
> Lisa
> (Bookshare Product Manager)
> 
>> From: siss52 <siss52@xxxxxxxxxxx>
>> Reply-To: <bksvol-discuss@xxxxxxxxxxxxx>
>> Date: Sun, 03 Jun 2007 15:18:52 -0500
>> To: <bksvol-discuss@xxxxxxxxxxxxx>
>> Subject: [bksvol-discuss] Re: where to write
>> 
>> 
>> Hi Cindy,
>> 
>> The last question I had about a book was answered by Jennifer Sutton, who
>> told me she is in charge of book approvals from the admin queue.  She asked
>> me to use the
>> volunteer@xxxxxxxxxxxxx
>> 
>> link the next time I had a question aboout a book so that the staff would
>> see it.  John Gllass is in charge of customer service.  I have never used
>> the above mentioned link, hoowever, so have no idea of how long it takes for
>> the staff to see it.  I would probably be inclined to address it directly to
>> Jennifer at her benetech address if it needed immediate attention, as Jim's
>> concern does if he is to get the credits for his subscription renewal.
>> Hope this helps,
>> 
>> Sue S.
>> 
>> 
>> ----- Original Message -----
>> From: "Grandma Cindy" <popularplace@xxxxxxxxx>
>> To: <bksvol-discuss@xxxxxxxxxxxxx>
>> Sent: Sunday, June 03, 2007 2:20 PM
>> Subject: [bksvol-discuss] where to write
>> 
>> 
>> O.K. There seems to be a distinction that I wasn't
>> aware of before and am still not quite sure of waht to
>> do when.
>> 
>> I went back and looked again, and under Support I
>> found the address of support@xxxxxxxxxxxxx, to be used
>> for technical support. I assume that means questions
>> that have to do with problems submitting or uploading?
>> I think I used that address to write about the
>> misspelling of an author's name which resulted in a
>> book being in the wrong place, and the problem was
>> corrected. Now I wonder if  I wrote to the wonrg place
>> or if that kind of question is also considered
>> technical support.
>> 
>> I think, Jim, the volunteer@xxxxxxxxxxxxx would be the
>> right address for you to use--and I hope I gave it to
>> you before without the s at the end of volunteer
>> because I had it wrong on my list. :-(
>> 
>> Cindy
>> 
>> 
>>       
>> 
____________________________________________________________________________
_>>
_
>> ______
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>>  To unsubscribe from this list send a blank Email to
>> bksvol-discuss-request@xxxxxxxxxxxxx
>> put the word 'unsubscribe' by itself in the subject line.  To get a list of
>> available commands, put the word 'help' by itself in the subject line.
>> 
>> 
>> 
>>  To unsubscribe from this list send a blank Email to
>> bksvol-discuss-request@xxxxxxxxxxxxx
>> put the word 'unsubscribe' by itself in the subject line.  To get a list of
>> available commands, put the word 'help' by itself in the subject line.
>> 

------ End of Forwarded Message


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