[bksvol-discuss] Re: angry and not sure who to talk to
- From: Valerie Maples <vlmaples@xxxxxxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Tue, 5 Jun 2012 07:37:39 -0700 (PDT)
Hi, Eden!
Hopefully you can get someone in membership to help. You should be able to
download previous titles without problems, although you may want to change your
password.
Hope you have already gotten better answers. So sorry about your laptop!
Valerie
________________________________
From: Eden Kizer <eden420@xxxxxxxxxxx>
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Tue, June 5, 2012 1:25:14 AM
Subject: [bksvol-discuss] angry and not sure who to talk to
I was told that even though I had reached my 300 download limit for the
month, I could still download books I already had. This does not seem to
be
the case. There's someting wrong about that because I pay my dues and have
been a longstanding member. I can not believe i am being punished simply
due to the fact my laptop got stolen. How does this make sense?
Eden
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