[bksvol-discuss] Re: Strange scanning problem
- From: "Jenny Wood" <mellow.yellow@xxxxxxxxxxx>
- To: <bksvol-discuss@xxxxxxxxxxxxx>
- Date: Thu, 19 Jan 2006 15:20:50 -0600
Hi Sarah,
I figured I would try re-installing the scanner software/driver this evening to
see if it makes any difference. I have also decided to go ahead and order the
upgrade for Kurzweil, which was something I had been planning on doing sometime
either this month or next. So, I should be able to give that a go about this
time next week.
Thanks,
Jenny
----- Original Message -----
From: Sarah Van Oosterwijck
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Thursday, January 19, 2006 1:56 PM
Subject: [bksvol-discuss] Re: Strange scanning problem
I'd try reinstalling any scanner drivers or software that came with the
scanner. Get updates if there are any, but if What you have now used to work
it should again. I have had my scanning drivers/software get messed up and
cause scanning problems, but I can't give any details because my scanner is not
the same and the software is really really old. :-)
the messes usually ocurred after my scanner had been used for some other
purpose than scanning books and the color or resolution settings might have
gotten stuck at something that didn't work with the driver and settings I used
in Kurzweil. I've also just had the software malfunction until reinstalled.
It's at least worth a try.
Some hints might be gotten from having someone view the image captured by
Kurzweil. Look for view image off the tools menu. I don't have any other
ideas.
Sarah Van Oosterwijck
Assistive Technology Trainer
http://home.earthlink.net/~netentity
----- Original Message -----
From: Jenny Wood
To: bksvol-discuss@xxxxxxxxxxxxx
Sent: Thursday, January 19, 2006 10:48 AM
Subject: [bksvol-discuss] Strange scanning problem
Hi all,
This is kind of a long shot, but I thought I would post to the list to find
out if anyone else has come across a similar problem as the one I have been
struggling with the past few days. First of all, I am using windows 2000
with the Kurzweil 1000 software package, and have a Microtech scanner. I
have been working on scanning a novel now for a week or more, and managed to
get through more than half of the book with very few errors or corrections.
However, it seems within the past few days, the quality has become extremely
poor. I have tried cleaning the scanner bed several times, and had my
sighted husband verify that there were still no obvious scratches or smudges
I missed. The quality of the print in the book itself has also not changed.
In fact, I tried rescanning a page from the beginning of the book, and still
came up with very poor quality. It seems that lots of random text is left
out completely, while other words are butchered badly. Rebooting and
shutting everything down completely doesn't seem to have helped either. I
have also unplugged the scanner several times to reset it manually, but no
change. I have tried both version 7 and 9 of the Kurzweil packages, and
both seem to experience the same problem. Everything will scan beautifully
for the first one to two-hundred pages, then the quality degrades
dramatically. Is there possibly some sort of cache of stored pages Kurzweil
keeps somewhere that I could try clearing? I have not yet tried updating
the drivers for the scanner, but will have a look this weekend to see if
there is anything more recent available. The scanner is only about a year
and-a-half old. Could a bad USB cable or flakey A.C. adapter cause this
type of problem? Any suggestions or advice would be greatly appreciated!
Thanks in advance!
Jenny
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