[bksvol-discuss] Re: Problem with Word

  • From: misha <mishatronics@xxxxxxxxx>
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Wed, 8 Mar 2017 08:12:17 -0800

Sue,

This sounds vaguely (but only vaguely) similar to a problem a proofer had with one of my scans where I left the page length set to something relatively short (like maybe 6 inches). Perhaps setting a longer page length will help with your problem as well. At least I can't imagine how it could hurt to try.

Misha

On 3/8/2017 8:05 AM, Sue Stevens wrote:


Hi All,


I have a problem and don't know how to fix it. I have MS Word 2010 on a Windows 7 PC running Jaws 15.


When I go to my file, instead of seeing the title, I just see lbx and nothing else. And when I go to a page, I can read a few lines with my Braille display and then the Braille goes away and no matter how much I arrow up and down, all I can see is Word telling me which page I'm on. How can I get it to behave normally again? This isn't the fault of the scan. Thhis just started this morning.


Thanks in advance,

Sue S.


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