Hi Sue,
Have you tried any other files? If so, do they all do the same thing or just
this one? If not, maybe you could open something else and see what happens.
Evan
-----Original Message-----
From: Sue Stevens
Sent: Wednesday, March 08, 2017 11:05 AM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Problem with Word
Hi All,
I have a problem and don't know how to fix it. I have MS Word 2010 on a
Windows 7 PC running Jaws 15.
When I go to my file, instead of seeing the title, I just see lbx and
nothing else. And when I go to a page, I can read a few lines with my
Braille display and then the Braille goes away and no matter how much I
arrow up and down, all I can see is Word telling me which page I'm on.
How can I get it to behave normally again? This isn't the fault of the
scan. Thhis just started this morning.
Thanks in advance,
Sue S.
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