Hi Ann, Thanks for your help. The file opens fine in Word and is between 300-400 pages long. When I bring it up on the BrailleNote using the Word Processor Menu and the "Open" option, I get the message about reviewing the options for the document. Whether I say "yes" to review options or "no" to review options I only get the $lge. The display won't advance and when I go to the top or bottom of the file it's the same place. Hmm, does that make sense? What I'm trying to say is that I don't see a lot of white space. Thanks again, and Happy New Year! Cindy 4 Many people will walk in and out of your life, but only true friends will leave footprints in your heart. -- Author Unknown -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Ann Parsons Sent: Monday, December 31, 2007 3:52 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: Problem with BrailleNote and RTF file Hi Cindy4, When you get that msg, just hit enter. Dunnow why the file isn't showing up on the BN, did you try it in Word? Did it show up there? How big is this file? Are you sure that you aren't seeing a bunch of white space after the format marker? the "ed l" sign is for a line feed. Ann P. -- Ann K. Parsons Portal Tutoring EMAIL: akp@xxxxxxxxxxxx http://www.portaltutoring.info "All that is gold does not glitter, Not all those who wander are lost." Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.