[bksvol-discuss] Re: Pacmate Help Desperately Needed

  • From: "Lora" <loravara@xxxxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Mon, 17 Dec 2007 17:46:19 -0700

OK, but I'm not sure what to tell you.  No new software whatsoever.   I
think I have Pacmate 4.1, but I can't check.  I know I haven't done an
update in more than a year, as I basically use this as a reading machine.

And it's a Pacmate with a 20-cell Braille display.

I bought it about 18 months ago, I think.


-----Original Message-----
From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Jackie McBride
Sent: Monday, December 17, 2007 5:36 PM
To: bksvol-discuss@xxxxxxxxxxxxx
Subject: [bksvol-discuss] Re: Pacmate Help Desperately Needed

Laura, as w/all help requests, if any1 is to help u, we  need to know what
version of packmate you're running, as there are several. We also need to
know if you've installed any software on it recently, etc.

On 12/17/07, Lora <loravara@xxxxxxxxxxx> wrote:
> Hi,
>
> My Pacmate crashed today.  I was reading a Word file and it locked up.  
> I was able to warm boot and get back into the file, but then the 
> Pacmate crashed again, and will not turn back on.
>
> I assume it might need a cold boot, but I don't know where the button 
> is to do this.
>
> I have no vision whatsoever, so if someone can give me good directions 
> to find it, I'd be indebted.  I have a Braille display on the Pacmate, 
> and I think that I need to detach it from the main Pacmate in order to 
> find the button.  That's no problem, I just don't see a likely 
> button-like thing.  I desperately need this for work tomorrow.
>
> And any other advice for recovering the Pacmate would be appreciated.
>
>
> Thanks.
>
> Lora
>
>
>
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>


--
Jackie McBride
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