Hmm. It's my understanding the the publisher quality books are still in the development stage, sort of like a beta test. The Bookshare developers had to write a tool to import books from the publisher's format into something the Bookshare software can process. So the staff needs to know when books are coming into the collection with words running together so they can improve the conversion tool. Sue Stevens did a wonderful job of alerting the staff to the issue with quotes in the brf files. I don't expect for the conversion tool to work flawlessly for several months as they iron out some of the bugs. That's just my opinion though, not anything from the Bookshare staff. -- Monica Willyard Visit my blog at http://www.scannersguild.com To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.