[bksvol-discuss] Re: Oct 2. Phone Chat Notes
- From: Laura Shannon <brighteyes324@xxxxxxxxx>
- To: bksvol-discuss@xxxxxxxxxxxxx
- Date: Wed, 10 Oct 2012 11:42:38 -0400
Hi everyone,
Like Cindy, I am usually working on several books at a time. I also will
usually ask if it is something that needs done quickly. I take on projects
that need more work than usual as well. I have no problem doing so but if
it becomes a case that people are receiving email after email questioning
the time on such projects, I can see people being more hesitant to take on
the more difficult proofing projects. I have no problem giving attention to
a book someone is waiting to read and getting it out quickly either.
Perhaps one could simply add a "need quick turnaround" on something like
that if they are not putting a hold for a particular proofer. Then we would
know if that was the case when checking it out.
Laura
On Tue, Oct 9, 2012 at 10:52 PM, Roger Loran Bailey
<rogerbailey81@xxxxxxx>wrote:
> You can click the editing history link on a book in process to find out
> who is proofing it.
>
> On 10/9/2012 7:56 PM, Cindy Rosenthal wrote:
>
> Thanks for this.. Better late than never (trite, but true smile.
> re #1:
> While it would be nice to have the renew link always available, if the
> book is no longer in my list of checked-out books I just go to the
> available for checkout list and take it again; so far no one has taken
> anything before I could a book back. If someone does I'll ask that they
> release it; people seem to be very good about that.
> hmm. re the second part of the renewal subject. A screen shot of what?
> our lists of books we have out, or the email reminder? I could forward the
> email reminder to you and tell you that the renewal link isn't available
> for that boo in my list of books I have. is that what you mean?
>
> re #2. I have in the past notified the scanner of a book I'm taking a
> long time to proof that I haven't forgotten it and am still working on it;
> an in the past occasionally the scanner has contacted me and asked about a
> book and I'v e reported back where I am in it.
> However, there could be, I suppose, instances where it is not the scanner
> who is wondering but someone who wants to read a book they know has been
> scanned and knows it's being proofed because it's on the In Process list.
> Is the name of the proofer on that list? If I'm taking a long time with a
> book someone wants to read perhaps they could ak about it on the email list
> or write to me. I work on several books at a time bugt if there's abook
> someone wants to read I'llstop working on amny other book and will proof
> tha one. When a person scans a book for me to proof I ask them if they want
> it asap and then I do it first.
>
> On Tue, Oct 9, 2012 at 11:21 AM, Madeleine Linares <
> Madeleinel@xxxxxxxxxxxx> wrote:
>
>> Hi everyone,
>>
>>
>>
>> So sorry it has taken me so long to write this up! I’ve also attached it
>> as a word doc. As always, please email me with thoughts, questions, and/or
>> concerns (madeleinel@xxxxxxxxxxxx).
>>
>>
>>
>> Volunteer Phone Chat October 2nd 2012
>>
>>
>>
>> Who’s here (I hope I wrote everyone down. I didn’t get a chance to do a
>> roll call at the end): Lissi, Evan, Valerie, Courtney S., Ann P., Judy S.,
>> Kellie, Roger, Marilyn
>>
>> On staff: Alisa (Volunteer Program Manager), Madeleine (Volunteer
>> Coordinator)
>>
>>
>>
>> Agenda:
>>
>>
>>
>> 1. Renewal link issues. We’ve been hearing the complaints. We’ll
>> let you know what we’ve found out from engineering:
>>
>> We have emailed people from engineering and are (still) waiting to hear
>> back. I’ll update as soon as I know more. Everyone discussed having a
>> constant renewal link as something that everyone seems to want and that we
>> had at one time. We think that it may have changed when we moved to this
>> website. Madeleine reminded everyone that she can renew your books should
>> something come up. Please email her off list if you won’t be able to renew
>> a book and she will be happy to do it for you. If anyone has problems with
>> the renewal link not letting them renew their book when they receive the
>> email, etc., please email Madeleine with details and a screen shot if
>> possible. The more specific information I have, the better!
>>
>>
>>
>> 2. How do we want to handle it when someone has been proofing a
>> book for a very long time? Sometimes there is a very valid reason (such as
>> a really long book), but perhaps there should be a notification? Has anyone
>> ever found this to be a problem?
>>
>> People mentioned that a friendly reminder would be helpful just to touch
>> base on the book. If I see that someone has had a book for a very long
>> time, I’ll shoot them a brief email to make sure everyone is doing ok. This
>> is certainly not meant to rush anyone! It is only meant to be a reminder
>> and check in. There was also discussion about the amount of credits per
>> book. Some people thought that it might be nice to base the number of
>> credits on the size and difficulty of a book. For example, a textbook or
>> 600 page book would be eligible for more credits than a teen fantasy book.
>> We will discuss this more with staff members and get back to you all.
>>
>>
>>
>> 3. Wordpress blog update:
>>
>> We are working on this. It currently exists and we are in the process of
>> creating various categories or subheadings so as to make it easier to
>> navigate. The categories that everyone currently thinks would be especially
>> important to have are: scanning, proofreading, image description,
>> Microsoft Word (and subcategories for the different years), Kurzweil, Open
>> Book, formatting, AT tricks, keyboard shortcuts, Bookshare lingo, AT lingo.
>> These may be grouped into larger categories, but I think this is a good
>> start. If anyone has more ideas or thoughts on this, please email Madeleine
>> directly.
>>
>>
>>
>> 4. Monitoring the discussion list upon Mayrie’s departure:
>>
>> We had an offer from a volunteer to moderate the list, but instead, for
>> the moment, we have decided that Madeleine will continue to monitor and
>> moderate it. We strongly encourage everyone to continue to answer
>> questions, though! Madeleine can remove people (such as spammers) and will
>> answer questions if there is a conflict in answers, but for the most part
>> she will leave it up to everyone else. This is what has been happening for
>> a little while now and we think that it seems to be working well. All of
>> you on the list have so much knowledge that it seems silly not to utilize
>> it! As always, any concerns or questions can be emailed to Madeleine off
>> list.
>>
>>
>>
>> 5. How do people feel about the new Holds policy? Is it working?
>> Are there enough books without holds available for new people?
>>
>> People seem fine with how things are going. As always, we want more
>> volunteers so everyone has more books to choose from but no one seemed to
>> have any complains about the holds policy. If anyone who was unable to make
>> the meeting has thoughts, please email Madeleine directly.
>>
>>
>>
>> 6. Greeting program: should this be implemented and would it be
>> helpful? Perhaps it could serve as a place to mention the mentoring
>> program?
>>
>> The thought on our end from the staff was utilizing this program as a way
>> for volunteers to welcome new volunteers in a very general way (so that
>> those who weren’t sure that they were supposed to introduce themselves or
>> who felt left out would be encouraged and included) and also give out some
>> basic information to new volunteers. I’m going to write something up and
>> send it to Lissi who has volunteered to email it out once a week. We’ll
>> keep it very short and sweet. I’ll include information about mentoring and
>> explain the holds policy briefly.
>>
>>
>>
>> 7. Other thoughts and comments?
>>
>> Roger wanted to know about the categories that we have to classify books.
>> This is actually a big discussion for the staff and we’re redoing that list
>> of categories to hopefully come up with something more similar to those you
>> might find at a real library. We will share more as soon as we know more.
>>
>> The general consensus is that people like the meetings and want to
>> continue to have them once a month.
>>
>> Best,
>>
>>
>>
>> Madeleine Linares
>>
>> Volunteer Coordinator
>>
>> Bookshare, a Benetech Initiative
>>
>> 650-644-3459
>>
>> madeleinel@xxxxxxxxxxxx
>>
>>
>>
>> Join us in celebrating our 10th
>> Anniversary!<http://blog.bookshare.org/2012/03/11/join-bookshares-worldwide-10th-anniversary-celebration/>
>>
>>
>>
>> [image: Description: Title: Bookshare logo: Bringing Reading to Life for
>> 10 Years]
>>
>>
>>
>
>
>
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